The Position
An exciting opportunity has become available for an experienced Group Sales Manager to join our client’s team in Brisbane. As the Group Sales Manager you will work closely with the client company’s management and report to the Chief Operating Officer.

The Role
The role includes (but not limited to):

• Managing a team of 10 Sales Representatives and a team of 4 in the Estimating Hub.
• Manage the Estimating Hub team to ensure they are providing a value ad and holistic solution to customers increasing sales volume. Such as quoting for cladding and plumbing not just frame and truss.
• Setting sales goals and objectives: It is the responsibility of a sales manager to establish sales targets for the team to achieve. They must develop strategies to ensure that these goals are met.
• Developing and implementing sales plans: A sales manager should create and implement plans to achieve sales goals, such as marketing campaigns, promotions, and training programs. Position Description
• Monitoring sales performance: Sales managers must keep track of sales results and performance and provide feedback to the team on how to improve sales.
• Motivating and coaching sales teams: Sales managers are responsible for coaching and guiding sales representatives to improve their performance and achieve their targets.
• Recruiting and training sales staff: Sales managers must recruit and train new sales representatives, ensuring they are equipped with the knowledge and skills needed to succeed.
• Managing customer relationships: Sales managers should foster and maintain positive relationships with customers and ensure that their needs are being met.
• Developing and managing budgets: Sales managers are responsible for managing the sales budget and ensuring that resources are allocated effectively to achieve sales objectives.
• Collaborating with other departments: Regular communication with and working alongside Divisional Managers and all team members in the company’s businesses.
• Reporting sales data: Sales managers should report sales data to upper management, providing insights on market trends and customer preferences to inform business decisions.
• Attending required monthly sales and operations meetings.

The Candidate 
The successful candidate will possess the following skills and experience:

• Sales and operations management experience managing a team of 4 or more
• Industry knowledge is not essential, however is an advantage
• Tertiary qualification and/or demonstrated equivalent industry experience
• IT/computer skills
• Proven experience in people management and development

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. 0427 870 585 

The Position
An exciting opportunity has become available for an experienced Customer Success Senior Manager to join our team. As the Customer Success Manager you will be responsible for monitoring, evaluating and optimising all of the commercial operations of the company. You will also be responsible for cooperating with senior management in building and designing the organisation’s Customer Success team and practices. You will work with both our existing client and new business teams to create a best in market Account Management and Sales Practice. 

The Role
The key focus areas of the role include:

• Provide strategic direction to the Client Success team through internal and external stakeholder management.
• Develop and implement the strategy to enable the provision of excellent client experiences and servicing.
• Act as the bridge between clients, Client Success Officers, and internal technical, operational, and product teams, providing solutions to create a better client experience.
• Recommend, drive and deliver process improvement initiatives to better service clients, through trends analysis and client feedback.
• Lead and coach the Client Success team through change, career coaching, supporting and management of work.
• Work closely with the Senior Managers, Client Partnerships to develop and implement the client servicing strategy.
• Develop the Client Success function across individual Client Partnership Manager support and generic, centralised support (including client and internal reporting, client support with mergers, RFPs, Account Plans, operational and compliance activities and client communication).
• Build out the strategic direction of the Client Success team to manage client partnerships directly.

The Candidate 
The successful candidate will possess the following skills and experience:

• Several years sales/business development experience including experience within SaaS and/or Construction industry
• Demonstrated experience of fostering and managing multilayered internal and external stakeholder relationships.
• Demonstrated experience leading Customer Success teams
• Strong coaching, teaching and mentoring skills
• Good relationship building skills
• Strong, decisive and confident decision-making skills
• Good understand and management of CRM tools (Salesforce, etc)
• Good understanding of marketing activities (Social and Online Marketing).

        “OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307 

The Position
An exciting opportunity has become available for an experienced National Business Development Manager to join the Sales Team. As the National Business Development Manager you will be responsible for new business generation, maintaining and growing product portfolio nationally, developing existing client base, building and developing corporate account network across targeted industries, and driving relationships between end users and distribution networks.

The Role
The key focus areas of the role include:

• Responsible for maintaining and growing product portfolio nationally for State based Government Accounts.
• New business generation and develop existing client base to seek new sales opportunities.
• Build, develop and strengthen corporate account network across diverse range of targeted industries.
• Key responsibility is to drive and build relationships between end users and distribution networks to create tri-party frameworks.
• Planning sales and business development opportunities, including supporting local sales team.
• Supporting negotiation and maintenance of customer contracts, tenders and business plans.
• Strategic planning to grow current market and capture new identified new business opportunities.

The Candidate 
The successful candidate will possess the following skills and experience:

• Minimum 2 years’ experience within similar role and industry.
• Diploma or Bachelor’s Degree in Communications desirable.
• Diploma or Bachelor’s Degree in Business required.
• Ability to successfully demonstrate client relationship management protocols to build long lasting relationships.
• Medical industry experience is a must.
• Excellent communication skills: written, verbal and interpersonal.
• Exemplary time management and project management abilities is a must have.
• High level negotiation skills with demonstrated examples of execution at high level of corporate entities.
• Ability to work in a strong team environment whilst fostering colleagues continuous upskilling.
• Understanding of CRM system.
• Confidence and ability to present to large audiences.

        “OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The Position
An exciting opportunity has become available for an experienced Client Relationship Manager to join our client’s team in Brisbane. As the Client Relationship Manager you will work closely with the client company’s customers and business partners to establish and maintain positive commercial relationships

The Role
The role includes (but not limited to):

• Act as a primary point of contact for key stakeholders within existing clients
• Travel and face to face customer service to clients across Queensland
• Liaising with clients, maintaining and constantly improving client satisfaction
• Liaise with the internal team in order to maintain client satisfaction and solve problems for existing clients
• Representing the company to clients by maintaining a positive and professional attitude

  
The Candidate 
The successful candidate will possess the following skills and experience:

• Experience in publishing preferred but not required for this role
• Experience as a Client Relationship Manager needed
• Great customer service skills and a great positive attitude
• We need someone who loves books and are passionate about them
• High energy individuals who can work independently
• Willing and are able to travel extensively interstate

What they have to offer:

• For this role, they are offering a highly competitive base salary as well as a AUD 15,000 annual bonus and a car allowance

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307

The Position
An exciting opportunity has become available for an experienced Client Relationship Manager to join our client’s team in Brisbane. As the Client Relationship Manager you will work closely with the client company’s customers and business partners to establish and maintain positive commercial relationships

The Role
The role includes (but not limited to):

• Act as a primary point of contact for key stakeholders within existing clients
• Travel and face to face customer service to clients across NSW
• Liaising with clients, maintaining and constantly improving client satisfaction
• Liaise with the internal team in order to maintain client satisfaction and solve problems for existing clients
• Representing the company to clients by maintaining a positive and professional attitude

  
The Candidate 
The successful candidate will possess the following skills and experience:

• Experience in publishing preferred but not required for this role
• Experience as a Client Relationship Manager needed
• Great customer service skills and a great positive attitude
• We need someone who loves books and are passionate about them
• High energy individuals who can work independently
• Willing and are able to travel extensively interstate

What they have to offer:

• For this role, they are offering a highly competitive base salary as well as a AUD 15,000 annual bonus and a car allowance

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307

The Position
An exciting opportunity has become available for an experienced Internal Sales Person to join our client’s team in Brisbane. As the Internal Sales Person you will operate out of the company’s Chermside site, reporting to the Store Manager.

The Role
The role includes (but not limited to):

• Answering incoming call enquiries particularly with regards to product enquiries and quotations as well as offering technical support in a timely manner.
• Asking qualifying questions to customers over the phone to ensure product sales are in line with expectations
• Entry of orders and purchasing requests
• Some basic estimating
• Communicate with our purchasing department on what stock is required and volumes.
• Assist in scheduled inventory counts
• Assist and support external sales executives and managers

The Candidate 
The successful candidate will possess the following skills and experience:

• Experience working in Timber / Trade or the Building Industry Essential
• Professional presentation
• Exceptional phone manner
• Someone who is dynamic, enthusiastic, has a positive approach to work and is trustworthy
• Proven experience generating quotations for customers
• Strong written and verbal communication skills.
• Very good computer skills
• We are looking for someone who can multi-task and will juggle different tasks depending on priorities of the day
• Strong attention to detail
• Reliable, gets the job done and on time
• Own car preferred
• Working from home will be negotiated after 6 months’ probation period has passed

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845