Seeking experienced Store Manager for a Defence Retail – Ecommerce equipment solutions company

STATUS: This Position Is No Longer Available

Retail / Store Manager / Supervisor

Permanent / Full Time

Position : Store Manager

Location : Sydney

The Company

Our client is an Australian owned business with a wealth of experience in providing equipment solutions to Defence, Emergency Services and Law Enforcement personnel.

What they offer:

  • Exclusive and market-leading products
  • An amazing team of people to work with
  • Ongoing training and support
  • Generous employee discounts

Our client currently has an exciting role available for an experienced, motivated and customer service driven Store Manager to join our team. A key part of the role will be to deliver meaningful, personalised and genuine customer service with a strong focus on
driving sales and teamwork. It will involve managing the merchandising and presentation of the store at all times.
Travel will form a vital part of this role as part of the role’s responsibilities will be to oversee their 3rd party outlets.

Key responsibilities:

  • Provide a high standard of customer service
  • Respond promptly to waiting customers and queues
  • Ability to operate EFT and handle cash with minimal transaction errors
  • Maintain and apply a working knowledge of retail store procedures
  • Solve customer problems or concerns in a timely & efficient manner
  • Maintain and exhibit a comprehensive knowledge of current store products and services to existing and potential customers
  • Ensure products are supplied in alignment with customer orders
  • Cross sell products and services where appropriate
  • Promote products by demonstration and instruction
  • Overseeing pricing, stock control and process received stock
  • Regular travel to ensure our products are displayed to a high standard at our various outlets
  • Follow up on stock orders as required
  • Identify growth and achieve sales targets
  • Undertake store and stock housekeeping activities
  • Pick and pack inventory to replenish their stores
  • Pick and pack website orders each day
  • Banking and reconciliation
  • Any other duties as directed by the National Manager or their delegate from time to time.

The candidate requirements: 

  • Minimum 2 years in a leadership role
  • Hands on retail experience
  • Proven ability to resolve customer queries, issues and complaints
  • Proficient admin & computer skills
  • Obtain a current clear police check if application is successful
  • Military experience would be highly regarded
“OPENING THE GATEWAY BETWEEN TALENT & OPPORUNITY”

Should you be interested please apply online. Please feel free to contact Josh on 0485 835 308 only after online submission. If you would like to look at our other unlisted roles, you can find them at:

https://gatewaysynergy.com.au/careers/


How to Apply

Send us an email Email Us
[email protected]

Apply online : Click here to apply

https://apply.jobadder.com/au3/1909/626117/7w54obduknyehjueomm7eqnu44

How to Build Great Teamwork for Managers

How to Build Great Teamwork for Managers

Teamwork for Managers

You’ve recently been promoted to a managerial position. Maybe you have demonstrated exceptional skills and abilities in your current role and shown that you are capable of leading and managing a team. Or maybe your company is in need of someone to fill a vacancy or to take on additional responsibilities as the company grows. You may have good work ethic, great interpersonal skills and good relations with other team members, and even have strong knowledge and experience in the field you were working. Either way, congratulations! You have done well to reach this stage in your career.

But now you may be asking yourself, how can you do this right? Maybe this is your first time in a team management position, or maybe you’ve been doing this for a while but may want some input on how you can improve your team.

Now, you have heard about the importance of good teamwork and how it can help you in the workplace. But what exactly is it? How can you tell if a team has a great relationship and work cooperation? You should look out for these signs:

  • Clear communication: Team members should be able to communicate effectively with one another and share information and ideas in a transparent and open manner.
  • Strong leadership: A team leader or manager should be able to provide guidance, direction, and support to the team, while also fostering a positive and collaborative environment.
  • Shared goals: Team members should be working towards a common goal and understand their role in achieving that goal.
  • Trust and respect: Team members should trust and respect one another and be willing to rely on each other to get the job done.
  • Flexibility and adaptability: The team should be able to adapt to changes and handle unexpected obstacles that may arise during the course of a project or task.
  • Diversity and Inclusion: Team members should value and appreciate the differences and unique contributions of one another. Encouraging a diverse and inclusive environment can leads to more robust problem solving and more effective decision making.
  • Positive attitude: Team members should maintain a positive attitude, be supportive and encouraging of one another.

Overall, good teamwork in the workplace is characterized by a sense of unity and shared purpose, where everyone works together and supports one another to achieve success.

You may think that all of these sounds good but why exactly is it so important in the first place? Building great teamwork in your workplace has many, many benefits. for both the organization and its employees. When team members work well together, they are able to accomplish more in less time, as they can divide up tasks, share knowledge and skills, and build on each other’s strengths. This increased productivity can help the organization achieve its goals more efficiently and effectively. Furthermore, when team members work together, they can pool their knowledge, skills, and experience to tackle problems and make decisions more effectively. This leads to improved problem solving and decision making, which can result in better outcomes for the organization.

Collaboration and sharing of ideas within a team also leads to greater creativity and innovation. When team members feel they are part of a supportive and productive team, they are more likely to be motivated and engaged in their work, which can lead to higher levels of job satisfaction. This motivation and satisfaction in turn fosters a positive environment that encourages employees to be more productive and results in greater job retention.

Good teamwork also improves communication and information sharing, which leads to better coordination, stronger collaboration and faster response to problems and opportunities. This can be beneficial for the team, as well as the organization as a whole. When team members work together closely, they tend to build stronger relationships and trust with one another, which can make for a more positive and supportive work environment.

All these considered, you can tell now why so many people are touting about how important it is for a manager to build their team’s teamwork and cohesion. But how exactly can you do this? You can start by:

  • Communicate your expectations and goals: Clearly communicate the goals and expectations of the team, and make sure everyone understands their role in achieving them. Encourage open communication and actively listen to feedback and suggestions.
  • Encourage collaboration: Encourage team members to work together on projects and share ideas. Provide opportunities for team members to learn from each other and leverage their strengths.
  • Recognize and reward good teamwork: Recognize and reward team members who demonstrate strong collaboration and teamwork skills. This can help motivate others to work together and improve team cohesion.
  • Create a sense of shared ownership: Promote a sense of shared ownership among team members, making them feel invested in the success of the team. This can help create a sense of shared purpose and drive team members to work together towards common goals.
  • Lead by example: Lead by example, by promoting teamwork and collaboration in your own actions. Showing your team how important teamwork is, by being a team player yourself, will help them understand the importance of it.
  • Encourage diversity and inclusion: Encourage diversity and inclusion by valuing and appreciating the unique contributions of each team member. A team that is diverse in thought, experience and perspective can lead to more robust problem solving and more effective decision making.
  • Provide opportunities for team building: Provide opportunities for team members to get to know one another outside of work, through team-building activities or social events.
  • Be a supportive manager: Be a supportive manager and coach, who listens, helps and guides them. Be approachable, empower your team members and lead by your example.

By following these steps, you can help build a strong, cohesive team that works together effectively to achieve its goals. Remember, it’s not a one time task, its an ongoing process, a culture that needs to be built over time.

But let’s say you’re not a new manager, but an experienced one who’s dealing with a team that doesn’t have great teamwork. This is a bit tricky, but there are always ways you can try to repair the relationship in your team. You can try:

  • Assess the situation: Understand the root causes of the poor teamwork by observing the team, gathering feedback from team members, and analyzing data such as project completion times and quality of work.
  • Communicate openly and honestly: Have an open and honest conversation with the team about the issues and gather their feedback and perspectives on what needs to be done to improve teamwork.
  • Set clear goals and expectations: Clearly communicate the goals and expectations of the team, and make sure everyone understands their role in achieving them. Ensure that all team members are working towards the same objectives and have the necessary tools and support to do so.
  • Encourage collaboration: Encourage team members to work together on projects and share ideas. Provide opportunities for team members to learn from each other and leverage their strengths.
  • Establish clear roles and responsibilities: Establish clear roles and responsibilities for each team member. Make sure that everyone is aware of what is expected of them and that there is no overlap or confusion about who is responsible for what.
  • Provide training and development: Provide training and development opportunities for team members to improve their skills and knowledge, as well as fostering better communication, cooperation, and understanding.
  • Reward and recognize good teamwork: Recognize and reward team members who demonstrate strong collaboration and teamwork skills. This can help motivate others to work together and improve team cohesion.
  • Lead by example: Lead by example, by promoting teamwork and collaboration in your own actions. Showing your team how important teamwork is, by being a team player yourself, will help them understand the importance of it.
  • Be a supportive manager: Be a supportive manager and coach, who listens, helps and guides them. Be approachable, empower your team members and lead by your example.

It is important to note that repairing bad teamwork is not a quick fix and will require time and effort on your part as a manager and the team members. It will require ongoing communication and collaboration, as well as regular check-ins to ensure that progress is being made and that any issues are being addressed in a timely manner. It may seem like a lot of work, but it’s something that will definitely pay off in the long run and provide you a lot of value in your career.

For more helpful tips and tricks and or general advice contact the team at Gateway Synergy Recruitment, or visit Careers ⋆ Gateway Synergy Recruitment

or visit our Gateway Synergy Recruitment Blog for more helpful articles Get the Latest Recruitment News at Gateway Synergy Recruitment Blog

Remember! Your CV & LinkedIn are the first impression a recruiter or hiring manager has of you, make it count!

How to improve your job interviewing skills

How to improve your job interviewing skills

improve your job interviewing skills, here’s how!

Preparing for an interview might seem intimidating or nerve-racking, but there are several steps you can take to prepare yourself for a successful interview. In this article, we listed some tips for improving your job interview skills:

  1. Research the company and the role: Showing that you have a good understanding of the company and the role you are applying for can impress the interviewer and demonstrate your interest in the position.
  2. Review the job description: Carefully review the job description and make a list of the skills and experiences that are required for the role. Think about specific examples from your past that demonstrate your fit for the position.
  3. Practice your answers: Anticipate common interview questions and practice your answers beforehand. This can help you feel more confident and prepared during the actual interview.
  4. Prepare questions to ask the interviewer: Prepare a few questions to ask the interviewer about the company or the role. This will show that you are interested in the opportunity and have done your research.
  5. Review your resume: Review your resume before the interview and be prepared to discuss your experience and accomplishments in detail.
  6. Dress appropriately: Make sure to dress in a way that is professional and appropriate for the company culture.
  7. Be punctual: Arriving on time shows the interviewer that you are reliable and respect their time.
  8. Focus on your body language: Pay attention to your nonverbal communication, including your eye contact, posture, and hand gestures.
  9. Show enthusiasm: Demonstrate your interest in the role and the company by asking thoughtful questions and expressing enthusiasm for the opportunity.
  10. Follow up: After the interview, send a thank-you note to the interviewer to show your appreciation and reiterate your interest in the position.

Practice makes perfect

Practicing for an interview can help you feel more confident and prepared, which can increase your chances of getting the job. Here are some tips on how to practice for an interview:

  1. Research common interview questions: Look up common interview questions for the type of job you are applying for, and practice answering them. Go over potential questions and consider different ways to answer them.
  2. Practice your responses: Practice answering the questions out loud, either alone or with a friend or family member. This will help you get used to speaking in a professional setting and will also help you fine-tune your responses.
  3. Be prepared to talk about your qualifications: Be ready to discuss your skills, experience, and qualifications in a clear and concise manner. Think about specific, concrete examples of how you have applied these qualifications in previous positions or projects.
  4. Rehearse your body language: Pay attention to your body language, eye contact, facial expressions, and posture. Practice maintaining good posture and making good eye contact during your practice sessions.
  5. Record yourself: Record yourself answering the questions, and then watch the recording to evaluate your performance. Pay attention to your tone of voice, pace, and any nervous habits you may have.
  6. Practice in a similar environment: If possible, try to practice your interview in a similar environment to where the real interview will take place. This will help you become more familiar with the surroundings and reduce any potential stress.
  7. Seek feedback: Get feedback from friends, family members or professionals on your answers and overall performance, it can be very helpful to have an outsider’s perspective.
  8. Be yourself: Don’t try to be someone else or you can come across as artificial. Be honest and be yourself, but at the same time, remember the purpose of the interview is to showcase your best self.

Remember that the more you practice, the more comfortable and confident you will feel during the actual interview. Make sure to give yourself enough time to practice and prepare before an interview. Remember that the more interviews you attend, the more likely you are to get better at them, which makes it easier to deal with all the associated stress. Don’t be afraid of failing an interview, as you can always learn from them and improve your next one.

When faced with difficult questions

Even when you are already prepared, sometimes the interview might not go as you expected and a difficult question or two might pop up. When that happens, the first thing you should do is to take a moment to think before answering. Remember that it’s okay to take a few seconds to gather your thoughts and compose a thoughtful response, and your interviewer wouldn’t think too much of it.

Other than that, always remember to be honest and transparent. If you don’t know the answer to a question, it’s better to admit it and explain how you would go about finding the answer, rather than making something up and risk embarrassing yourself.

Another good tool to use when faced with a difficult question is to use specific examples to support your answers. When discussing your qualifications or experiences, provide concrete examples to demonstrate your skills and abilities. Combine that with a positive and confident tone. Your tone of voice and body language can make a big difference in how you’re perceived, so make sure to speak and sit up straight, make eye contact and keep a positive attitude.

If all else fails, you can re-frame the question. If you’re asked a question that makes you uncomfortable or that you’re not sure how to answer, try to rephrase the question in a way that allows you to provide a more favorable response. Also be prepared for illegal questions, and learn how to address them. Some questions are not allowed by the law to be asked, like about your age, religion, and marital status, if you encounter them you can redirect the conversation and back to your qualifications and experience that is relevant to the position.

Lastly, remember your practice. When you’ve rehearsed common interview questions ahead of time, you’ll be more comfortable and confident during the interview, and will be better prepared to respond to difficult questions.

Remember that an interview is a conversation, and that the interviewer wants to get to know you and learn about your qualifications. So, be honest, be yourself, and try to relax and enjoy the process.

For more helpful tips and tricks and or general advice contact the team at Gateway Synergy Recruitment, or visit Careers ⋆ Gateway Synergy Recruitment

or visit our Gateway Synergy Recruitment Blog for more helpful articles Get the Latest Recruitment News at Gateway Synergy Recruitment Blog

Remember! Your CV & LinkedIn are the first impression a recruiter or hiring manager has of you, make it count!