The Role:
We are seeking someone to join our small IT team in the role of Windows System Administrator. As part of the SysOps team you will provide ongoing system administration for OPC’s Windows systems; along with advice and expertise to assist with new Windows server projects and activities, in alignment with our ICT strategic plan. 

Our ideal candidate will have:

• Demonstrated experience and ability to provide administration and technical support across a broad range of Windows server and desktop systems; including, Windows Server, MS SQL server, SCCM/MECM, WSUS, Remote Desktop, and Exchange.
• Demonstrated ability to work well on your own or as part of a team, being able to respond to competing priorities and issues to ensure ongoing availability of ICT related services.
• Proven experience in contributing to technical infrastructure and applications related projects.
• Current hands on technical skills in ICT related hardware and systems; including experience in application patching, packaging and deployment.
• Demonstrated awareness and understanding of contemporary ICT industry practice.

The Candidate:
Essential criteria

• Experience across a broad range of Windows server and desktop systems
• Experience in contributing to technical infrastructure and applications related projects.
• Current hands on technical skills in ICT related hardware and systems

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 6 month initial contract with a possible 6 month extension
• Hybrid working arrangement
• A fun, collaborative and productive team.
• Remote arrangement possible
• Below the line role

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The Role:

The Service Desk Analyst Key Tasks/Duties may include some or all of the following:

• Assist staff via phone, email, remote and onsite support with faults, issues, incidents and service requests within an ITIL framework.
• Record accurate, timelyand meaningful data in relation to client follow ups, requests and communication.
• Undertake and administer support for staff by providing
  consistent, professional and timely support and guidance to staff on program and IT areas.
• Provide on-call support after hours on a rostered basis.
• Determine software and hardware requirements to provide solutions to
  problems. Install and configure software and hardware, and repair and replace peripheral equipment.
• Ensure all service support knowledgebase and artefacts, and policies and procedures are followed at all times to ensure consistency and compliance of service.
• Assist in the development and updating of knowledgebase articles, and standard operating processes and procedures.
• Coordinate with team members and other support areas to provide resolution of issues, including the escalation of more complex issues to management and technical teams as required.
• Conduct administration, scrip, and access management tasks where
  required.
• Assist with the planning and delivery of additional support activities aimed at enhancing the capability of the organisation and service delivery improvement.
• Conduct investigations for troubleshooting, research and analysis to obtain evidence based conclusions and assist in the management, preparation and coordination of policy or procedure formulation and/or project management.
• Develop and maintain key internal and external relationships, including liaising with stakeholders on policy, project or operational issues and responding to stakeholder needs and expectations. Represent the agency at meetings, conferences and seminars.
• Provide accurate specialist advice, guidance and reporting on team functional responsibilities.
• Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
• Contribute to doctrine, election preparation and delivery activities in accordance with the framework, according to individual accountabilities and responsibilities.
• Perform additional duties or assume responsibility of functions as directed from time to time.

The Candidate:
Essential criteria

• Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and service desk operations.
• Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network.
• Analytical abilities with the ability to obtain accurate conclusions and apply innovative initiatives while contributing to change and business improvement strategies.
• Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Desirable criteria:

•  Knowledge and experience in the use of Microsoft Windows, Microsoft Office, Microsoft SCCM, Active Directory, Citrix, ITIL and Remote Access platforms are highly desirable.

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 6 months initial contract with 1×6 months extension
• Hybrid working arrangement
• A fun, collaborative and productive team.
• Remote arrangement possible
• Below the line role

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307

The Role:
The Security Expert will provide services as a senior information and cyber security analyst, to oversee the technical implementation and delivery of a suite of priority cyber security services to the department and its partners, including the Australian Signals Directorate (ASDs) recommended service offerings. The Security Expert will be working in a small team overseen by Agency project management.

PRIMARY TECHNOLOGIES: MS-Office productivity applications, MS endpoints (server and desktop Operating Systems) and endpoint security controls associated with ASDs Essential Eight, DNS and other network protocols of interest to Cyber operations, Hostbased Intrusion Detection / Prevention Systems (HIDS/HIPS), Wintel, Linux and other mid-range platforms, secure network and gateway service technologies.

The Security Expert Key Tasks/Duties may include some or all of the following:

• Manage alignment of cyber security controls with corporate level information and cyber security requirements.
• Assess cyber security/access management policies and procedures.
• Assess and report on cyber security policies, procedures and controls relating to the project and services.
• Oversee validation activities for cyber security projects to completion.
• Provide expert technical advice, support and recommendations on Governance Risk Compliance (GRC) best practices in relation to government information and cyber security policy, threat and risk management frameworks.
• Proactively share knowledge and expertise as the cyber security GRC subject matter expert, and provide assistance and mentorship to less experienced colleagues.
• Document and deliver a range of technical / risk assessment documentation and reports including (but not limited to):
  • Security Risk Assessments (SRA).
  • Threat and Risk Assessments (TRA).
  • Statements of Applicability (SoA).
  • Security Risk Management Plans (SRMP).
  • Privacy Impact Assessments (PIA).
• Negotiate, engage and manage relationships with other service providers to build security services and related project delivery capability.
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
• Encourage innovation, continuous improvement and manage and support change.
• Provide leadership, direction, and oversight for GRC services and activities to support the projects.
• Manage the assessment and reporting of information and cyber security risks, governance and compliance controls with regard to systems, processes, procedures, tools and techniques utilised by the services.
• Provide leadership on GRC system and process management at the organisational and business levels.

The Candidate:
Essential criteria

• Demonstrated experience and success delivering governance, risk and compliance documentation including SRA, TRA, SoA, SRMP and PIA, using Federal Government information security policy (i.e. Information Security Manual, Protective Security Policy Framework) and the ACSCs Cyber Security principles and guidelines and recommended service offerings.

Weighted Criteria

• Demonstrated experience in supporting the delivery of strategic, contemporary cyber security solutions.
• Demonstrated knowledge of industry Cyber Security frameworks, best practices and standards.
• Demonstrated knowledge of industry public cloud best practices and standards.

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 5 months initial contract with 2×6 months extension
• Hybrid working arrangement with 3 days WFO
• Possibility of a 32 hour/week, 4 days working arrangement
• A fun, collaborative and productive team.
• Below the line role

The Role:
The Network Engineer provides network security engineering services to deliver the technical implementation of a suite of priority cyber security services to the department’s agencies, including the engagement planning, technical design, implementation and on-boarding of the Customer Agencies to the services. The Network Engineer should have significant experience in engineering contemporary security and networking controls including DNS configurations, TLS and DMARC implementations.

Primary Technologies: MS-Office productivity applications, MS endpoints (server and desktop Operating Systems) and endpoint security controls associated with ASDs Essential Eight, DNS and other network protocols of interest to Cyber operations, Hostbased Intrusion Detection / Prevention Systems (HIDS/HIPS), Wintel, Linux and other mid-range platforms, secure network and gateway service technologies.

The Network Engineers Key Tasks/Duties may include some or all of the following:

• Responsible for delivery of optimal cyber security networking solutions.
• Oversee the design, installation and operation of network security monitoring, client and transport processes.
• Provide broad technical support and design services for project build, test and solution deployments for networking solutions and controls.
• Liaise with the infrastructure, cyber security and gateway teams in the design, procurement and deployment of secure network solutions and services.
• Drive innovation, continuous improvement and manage and lead change in secure network solutions.
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
• Oversee and prepare a range of technical documentation and reports for network and network security solutions.

The Candidate:
Essential criteria

• Demonstrated experience and success engineering and delivering secure network solutions, including designing and implementing DNS configurations and change management within large and complex government environments.

Weighted Criteria

• Demonstrated experience in designing and implementing network services including DHCP, DNS, HTTPS, TLS and SMTP and related security controls and configuration.
• Demonstrated knowledge of industry Cyber Security frameworks, best practices and standards including Federal Government information security policy (i.e. Information Security Manual, Protective Security Policy Framework) and the ACSCs Cyber Security principles and guidelines.

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 5 months initial contract with 2×6 months extension
• Hybrid working arrangement with 3 days WFO
• Possibility of a 32 hour/week, 4 days working arrangement
• A fun, collaborative and productive team.
• Below the line role

The Role:
The Senior Security Expert will provide services as a senior information and cyber security analyst, to oversee the technical implementation and delivery of a suite of priority cyber security services. This role is required to have in-depth knowledge of specific ICT security models to provide expert advice on the creation and operational maintenance of system roles, access authorisations, and security profiles and promote the development and exploitation of ICT security knowledge. The Senior Security Expert will be working in a small team.

Primary Technologies: MS-Office productivity applications, MS endpoints (server and desktop Operating Systems) and endpoint security controls associated with, DNS and other network protocols of interest to Cyber operations, Host based Intrusion Detection / Prevention Systems (HIDS/HIPS), Wintel, Linux and other mid-range platforms, secure network and gateway service technologies.

The Senior Security Expert Key Tasks/Duties may include some or all of the following:

• Implement security/access management policies and procedures.
• Plan and implement security policies and procedures.
• Ensure security regulations are observed at all times and ICT teams follow methodology.
• Review scheduled security reports to track and report on compliance.
• Perform complex risk assessments to identify high-risk access privilege assignments and segregation of duties conflicts.
• Monitor and manage change requests to ensure that ICT systems are under change control.
• Provide expert technical advice, support and recommendations on security best practices.
• Manage alignment of cyber security controls with corporate level information and cyber security requirements.
• Assess cyber security/access management policies and procedures.
• Assess and report on cyber security policies, procedures and controls relating to the project and services.
• Oversee validation activities for cyber security projects to completion.
• Provide expert technical advice, support and recommendations on best practices in relation to government information and cyber security policy, threat and risk management frameworks.
• Proactively share knowledge and expertise as the cyber security subject matter expert and provide assistance and mentorship to less experienced colleagues.
• Document a range of technical / risk assessment documentation and reports including (but not limited to):
  • a. Security Risk Assessments (SRA).
  • b. Threat and Risk Assessments (TRA).
  • c. Statements of Applicability (SoA).
  • d. Security Risk Management Plans (SRMP).
  • e. Privacy Impact Assessments (PIA).
• Negotiate, engage and manage relationships with other service providers to build security services and related project delivery capability.
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
• Encourage innovation, continuous improvement and manage and support change.

Core responsibilities include:

• Deliver a range of technical / risk assessment documentation and reports relating to the delivery of cyber projects including (but not limited to):
  • a. Security Risk Assessments.
  • b. Threat and Risk Assessments.
  • c. Statements of Applicability.
  • d. Security Risk Management Plans.
  • e. Privacy Impact Assessments.
• Provide leadership, direction, and oversight for services and activities to support the projects.
• Manage the assessment and reporting of information and cyber security risks, governance and compliance controls with regard to systems, processes, procedures, tools and techniques utilised by the services.
• Provide leadership on system and process management at the organisational and business levels.

The Candidate:
Essential criteria

• Demonstrated experience and success delivering governance, risk and compliance documentation including SRA, TRA, SoA, SRMP and PIA, using Federal Government information security policy (i.e. Information Security Manual, Protective Security Policy Framework) and Cyber Security principles and guidelines and recommended
  service offerings.

Desirable criteria:

•  Demonstrated experience in supporting the delivery of strategic, contemporary cyber security solutions.
• Demonstrated knowledge of industry Cyber Security frameworks, best practices and standards.
• Demonstrated knowledge of industry public cloud best practices and standards.

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 5 months initial contract with 2×6 months extension
• Hybrid working arrangement with 3 days WFO
• Possibility of a 32 hour/week, 4 days working arrangement
• A fun, collaborative and productive team.
• Remote arrangement possible
• Below the line role

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307

The Role:
The Security Engineer provides wintel and midrange security engineering services to deliver the technical implementation of a suite of priority cyber security services, including the engagement planning, technical
design, implementation and on-boarding to the services. The
security engineer should have significant experience in designing and implementing contemporary information and cyber security controls for email security, MS-Exchange, SOE management and endpoint security across wintel and a range of other midrange platforms.

Primary Technologies: MS-Office productivity applications, MS endpoints (server and desktop Operating Systems) and endpoint security controls associated with ASDs Essential Eight, DNS and other network protocols of interest to Cyber operations, Host based Intrusion Detection / Prevention Systems (HIDS/HIPS), Wintel, Linux and other mid-range platforms, secure network and gateway service technologies.

The Security Engineers Key Tasks/Duties may include some or all of the following:

• Responsible for the delivery of optimal cyber security solutions on wintel and other midrange platforms and endpoints.
• Oversee the design, installation and operation of secured security monitoring, client and transport processes and security solutions.
• Provide broad technical support and design services for project build, test and solution deployments for security solutions and controls.
• Liaise with the infrastructure, cyber security and gateway teams in the design, procurement and deployment of secure platform and network solutions and services.
• Oversee the adoption and operation of resilient security solutions.
• Drive innovation, continuous improvement and manage and lead change in security solutions.
• Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
• Oversee and prepare a range of technical documentation and reports for information and cyber security solutions.

The Candidate:
Essential criteria

• Demonstrated experience and success designing and implementing endpoint securitysolutions in large complex environments, including security controls for email security, MS-Exchange and SOE management.

Desirable criteria:

• Demonstrated experience in configuring and deploying secure network services on endpoints, including host-based sensors, agent software and related security controls and configurations.
• Demonstrated knowledge of industry Cyber Security frameworks, best practices and standards including Federal Government information security policy (i.e. Information Security Manual, Protective Security Policy Framework) and Cyber Security principles and guidelines.

What the role offers:

• Up to $2000/day contracting rate for the right candidate
• 5 months initial contract with 2×6 months extension
• Hybrid working arrangement with 3 days WFO
• Possibility of a 32 hour/week, 4 days working arrangement
• A fun, collaborative and productive team.
• Remote arrangement possible
• Below the line role

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307