The Director/Manager – Business Engagement role is a manager role within the Simplified Trade System (STS) Taskforce. Under limited direction, the duties or this role include, but are not limited to:

• Displaying leadership and people management skills by: 
  • Assigning clear roles and responsibilities for team members on every project (to ensure optimum team effectiveness for projects of different size and complexity). 
  • Identifying areas for further development of team members and providing constructive feedback on a regular basis. 
  • Recognising and rewarding good performance. 
  • Providing staff within their team and across other Branch project staff with ongoing coaching and mentoring. 
  • Promoting the Branch values and culture by collaborating with other Project Team Leads; and 
  • Facilitating a collaborative approach to identifying and managing project issues and risks. 
• Establishing and maintaining relationships with stakeholders to ensure team KPI’s and organisational outcomes are achieved by:
  • Fostering a co-operative approach with the Taskforce Executive and other team leads, the department’s stakeholders and interdepartmental stakeholders, leading to a project outcome which meets organisational needs.
  • Providing progress reports to the Taskforce Executive on progress against the team plans.
  • Managing stakeholder expectations; and
  • Engaging the Stakeholders in resolution of emerging issues and risks.
• Lead a multi-disciplinary team responsible for the development and delivery of team outcomes with a focus on best practice and continual improvement: Ensure team activities are planned, documented, actioned and completed within agreed timeframes and quality standards.
• Manage project deliverables across agencies, ensuring compliance with governance and quality protocols, to successfully deliver Secretariat milestones and outcomes.

The candidate requirements

• Demonstrated experience working as a Business Engagement Manager, ideally within government.
• Proven ability to deliver requirements and aligns with organisational constraints of multiple agencies/entities.
• Strong communication skills, with the ability to translate between business and technical terminology.
• Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships.

Desirable criteria

• Relevant tertiary qualifications in a related field.

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The Procurement and Contracts Specialist reports to the Program Manager but
receives day-to-day instruction from the Procurement Lead. The Procurement
and Contracts Specialist will assist in the successful delivery of procurements
being undertaken by the Program.

The role will be responsible for, but not limited to:

• Exercise established commercial acumen to effectively expertly and proactively manage, and establish ICT and other contracts
• Draft procedural, governance and procurement documentation (with minimal direction)
• Provide advice and guidance on procurement and contract management to internal stakeholders in line with the Commonwealth Procurement Rules (CPRs) and all relevant additional procurement related policies and legislation
• Perform quality assurance on procedural, governance and procurement
  documentation
• Provide analysis and judgement on complex issues and make significant contributions to the preparation, evaluation and finalisation of procurement processes undertaken by the Program
• Coordinate and facilitate procurement related meetings and workshops, including but not limited to industry briefings and evaluation sessions
• Coordinate and administer procurement related correspondence
• Develop and administer procurement and contract management risk assessments
• Develop effective and collaborative relationships with key internal stakeholders, building understanding and commitment to support the successful delivery of the program
• Provide advice and guidance on procurement and contract management to internal stakeholders
• Communicate using professional judgement, evaluating risks in the context of a complex and changing environment
• Develop and administer contract management plans
• General contract management responsibilities

The candidate requirements

• Comprehensive experience with and understanding of the Commonwealth Procurement Rules (CPRs) and all relevant additional procurement related policies and legislation;
• Demonstrated experience conducting complex end-to-end procurement approaches;
• Demonstrated experience drafting complex procurement documentation including but
  not limited to:
  • RFT documentation – head documents, statements of requirement and complex response schedules;
  • Draft commercial arrangements;
• Demonstrated experience successfully administered contracts;
• Knowledge and experience in successfully managing risk, including the development of comprehensive risk assessments;
• Demonstrated experience in delivering positive results with time restraints and competing priorities;
• Proven ability to communicate effectively and navigate complex stakeholder relationships; and
• Demonstrated personal drive and integrity whilst achieving results within legislative and budget parameters.
• Exercise established commercial acumen to effectively expertly and proactively manage, and establish ICT and other contracts
• Clear police check result and ability to obtain and maintain minimum Baseline Clearance

Desirable criteria

• Relevant qualifications and / or industry certification. For example, Diploma of Government and/or Certificate IV in Government (Procurement and Contracting) or equivalent

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

• Working as part of a small team to manage the assurance and integrity of systems
• Implementing cyber security related patches for the department’s applications and operating systems based on urgency and applicability
• Liaising with Cyber Security and Third-Party Vendors for the implementation of required patches
• Contributing to the documentation of the department’s systems
• Participating and coordinating regular scanning and testing of the ICT environment.
• Other duties as directed by the relevant hiring manager

The candidate requirements

• Demonstrated knowledge and experience in patching, testing, and
  maintaining an enterprise sized ICT environment.
• Demonstrated knowledge and experience in identifying, and documenting, components of systems.
• Demonstrated ability to manage work hours and schedules to support
  maintenance activities around core business hours.
• Sound knowledge and experience in successfully managing and delivering results within time restraints and with competing priorities.
• Demonstrated knowledge of risk management principles and processes in context of security patch management.
• Knowledge and experience in cyber security assurance, including
  assurance activities and reporting with respect to the Australian Cyber Security Centre’s (ACSC) Essential Eight (E8) and associated E8 Maturity Model.
• Ability to communicate with influence and manage stakeholder
  relationships.
• Proven conceptual and analytical abilities with sound knowledge of change management practices and techniques to enable innovation.
• Demonstrated personal drive and integrity whilst achieving results within legislative and budget parameters.

Desirable criteria

• Relevant qualifications in IT assurance, cyber security or similar.
• Demonstrated knowledge of IT frameworks, such as ITIL and TOGAF
• Demonstrated knowledge of Commonwealth frameworks, including the PSPF

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

• Mentoring, coaching, and supporting various roles and teams to enhance planning processes, agile ceremonies and continuous integration delivery practices within the branch.
• Leading planning processes where required to successfully guide the agile journey.
• Leading training, communications, and technical activities to successfully implement agile practices into the culture of the department.
• Communicate and collaborate across teams and the wider cohort in successfully adopting and maturing agile practices, including working on communications plans.
• Support the development of portfolio and program management and governance.

Responsibilities of role will include:

• Working with executives to promote Agile mindset and best practices towards delivery success.
• Provision of program and team level coaching, and creation of artefacts as needed on Agile practices, principles, roles, artifacts, and mechanics.
• Assess scrum maturity of the branch and identify how individual scrum teams can increase their agile maturity level.
• Providing leadership, direction, and coaching to the scrum teams, and mentoring for the Product Owners and Scum Masters.

The candidate requirements

• Minimum 5 years of experience in software development (leading, managing and working with teams), with at least 3 years of experience in Agile development methodologies (Ideally SAFe and Scrum).
• Strong leadership skills, including excellent problem solving abilities and proven ability to build teams and create a positive team culture.
• Excellent interpersonal and communication skills, including demonstrated ability to understand and influence individuals through guidance and coaching.
• Proven experience applying lean/Agile methodologies within a medium to large size enterprise/experience working in government.

Desirable criteria

• Certified qualifications (eg.Scrum Master (CSM/PSM), SAFe certifications) are beneficial
• Hands on experience with Agile project management tools such as Azure DevOps, and implementing them successfully.
• 2 years of experience in assessing team performance.

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

• Working with business stakeholders, users, business analysts, project manager/s, architects to understand the challenges that are needing resolution
• Defining and documenting solution designs that cover IT and non-IT solutions adding business value and meet the current and future needs of the business
• Working with managed service providers and third party providers to develop solution options that factor enterprise ITC and non-ICT enabled options
• Creation and review of technical and non-technical documentation including solution approach to markets, costings, resource and capacity requirements
• Identification of solution opportunities through research, analysis, discussions and workshops
• Collaboration and communication with stakeholders (including CIO, architects, project managers and technical/business SMEs) to gain agreement on overarching solution designs
• Commitment to solution and infrastructure design decisions ensuring effective, secure, scalable and flexibles solutions are of the highest practical standard

The candidate requirements

• Minimum 5 years of experience delivering solution design services for government programs and/or projects (federal or state)
• Demonstrated experience developing end to end solution designs that meet business requirements, government guidelines, corporate strategies and that are future focused
• Demonstrated experience providing user centric, business outcome focused solutions, guidance and assistance with a focus on continual improvement
• Experience delivering change for vessel safety (road, air, maritime) or other applicable regulatory functions
• Clear police check result

Desirable criteria

• Experience delivering design related activities related to incident, emergency or first responder management
• Experience developing business blueprinting or other detailed non-technical outcome focused overview documentation
• Experience using solution designs, blueprints, organisation strategies/plans and other project documentation to develop or contribute to the development of business cases

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

Reporting to the Director – ITS Projects and Project Manager/s (as applicable), the Business Analysts will work with IT project and internal resources, SMEs, business stakeholders and vendors with duties including, but not limited to:

• Business analysis and business solution design
• Development of high level, detailed, functional, non-functional requirements, user cases and scenarios
• Analysis and mapping of business processes, user pathways and information flows
• Acting as the conduit between business stakeholders, project teams and IT resources to deliver outcomes
• Contribution to continuous improvement activities across IT

The candidate requirements

• Minimum 5 years of experience delivering business analyst services for government programs and/or projects (federal or state)
• Demonstrated experience in technical writing producing high quality documents including requirements, guidelines, process maps and procedures
• Highly developed communication skills including prioritisation, problem solving and relationship building
• Business analyst certification (relevant industry standards)
• Experience delivering solutions supporting legislative changes
• Experience delivering change for vessel safety (road, air, maritime) or other applicable regulatory functions
• Clear police check result

Desirable criteria

• Experience delivering analyst related activities related to incident, emergency or first responder management
• Experience developing or providing input into business blueprinting or other detailed non-technical outcome focused overview documentation
• Experience facilitating scrums with project teams using Azure Dev Ops to capture deliverables and outcomes
• Experience developing business solutions using Dynamics365, SmartIQ (previously Intelledox), HTML forms, identity management services, portals

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845