by | Aug 2, 2022 | Call Centre & Customer Service, jobadder
STATUS: This Position Is No Longer Available
Call Centre & Customer Service / Customer Service
Permanent / Full Time
Position : Entry Level Customer Service Officer
Location : Sydney
The Company
Would you like to work with a healthcare company which provides real impact in the lives of Australians?
My client is looking for a Customer Service Officer for their Lane Cove Sydney location. This role requires someone with energetic energy for Customer Service to deliver the best outcomes to their clients.
The Role
- Customer support via phone and email
- Manage service relationships
- Ensuring quality & service standards are met
- Problem solving and liaising with internal and external stakeholders to seek out beneficial solutions
- Managing administrative functions such as processing applications and data entry
The candidate requirements
- No Previous customer service experience
- Strong ability for customer service skills
- Able to demonstrate ability in providing solutions to escalations
- Knowledge of Microsoft Office applications
- Demonstrated ability to multi task
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission. If you would like to look at our other unlisted roles, you can find them at:
https://gatewaysynergy.com.au/careers/
How to Apply
Send us an email Email Us
[email protected]
Apply online : Click here to apply
https://apply.jobadder.com/au3/1909/520031/7w54obduknyehjueomm7eqnu44
by | Aug 2, 2022 | IT & Telecomms, jobadder
STATUS: This Position Is No Longer Available
IT & Telecomms / Sales Exec / Account Manager
Permanent / Full Time
Position : Account Executive 300k OTE
Location : Melbourne
The Company
Gateway Synergy is looking for a Account Executive on behalf of our client. Our client is a rapidly growing company in the Defence industry, with an urgent need for exceptional professionals.
They are located all over the East Coast and are interested in highly qualified individuals interested in growing with them.
The Role & Requirements
In this position you will play an integral role in helping shape sales strategy, team culture and predominant voice of the highest profile market disruptor. The role will help drive the growth and shape the future of the business with direct impact on strategy, product development and corporate value. Your initial objectives will be to drive revenue, uptake and market penetration of State Government and Critical National Infrastructure in VIC, Australia. You will have a track record of securing new business for a disruptive technology-based service within a conservative compliance-driven marketplace.
- Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory
- Negotiate, shape, administer, sell and close “deals” that meet customer expectations
- Create and execute effective territory plans to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique service capabilities, and value proposition
- ‘Know your number’ – provide regular and accurate reporting of pipeline and forecast through the CRM system
- Manage and track customer and transactional information in a CRM system
- Prepare and give business reviews to the leadership team regarding progress and roadblocks to grow the business
- Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, compiling and analyzing data to find trends and products
- Deliver proactive customer engagement – mutually agreed business plans, ensuring relevant cross functional engagement and education of company services (hosting seminars, road map sessions), building proposals/innovative concepts and thought leadership
- Identify, nurture and expand new partnerships which will meet company’s growth expectations
- Champion company brand, services and capabilities; keeping abreast of Government (Federal and State) Policies & Strategies, Regulatory Requirements and competitive environment in which this operates
- Lead/leverage a matrix account team of Senior personnel, Marketing, Customer Success and Technical Professionals to develop and manage sales pipeline and enhance customer relationships and value
- Resolve customer challenges by investigating problems, developing solutions, and making recommendations to management
- Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Handle a high volume of work and harness the fast pace of the ever-changing cloud computing market to achieve great personal success
- Travel to customer locations in support of sales efforts
The candidate requirements
- At least 8 years’ experience in software, services or cloud solution sales
- Proven ability in solution selling and to close off new business
- Strong track record in achieving and/or exceeding targets set
- Extensive experience in working with State Government departments and/or the Critical National Infrastructure community
- Bachelor’s degree in business, marketing or a related field.
- Excellent presentation, negotiation & interpersonal skills; must have ability to work effectively across internal and external stakeholders
- Excellent communication and writing skills; ability to craft complex, innovative solutions and compelling propositions to deliver customer outcomes
- Positive sales professional with high energy “hunter” sales approach
- Self-motivated with a great sense of urgency, drive and follow through
- Well-connected with strong relationships with industry decision makers
- Maintain and advocate company Values, Accountability, Transparency, Continuous Improvement, Respect, Integrity and Respect at all times
What the company offers:
- Competitive salary and additional benefits
- Employee development support available
Security
This is a security assessed position. The successful candidate must have the ability to obtain and maintain a Negative Vetting Level 1 clearance or higher.
Other
The role may require national travel, overnight stays and liaison with partners and suppliers.
“OPENING THE GATEWAY BETWEEN TALENT & OPPORUNITY”
Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission for any enquiries. If you would like to look at our other unlisted roles, you can find them at:
https://gatewaysynergy.com.au/careers/
How to Apply
Send us an email Email Us
[email protected]
Apply online : Click here to apply
https://apply.jobadder.com/au3/1909/520017/7w54obduknyehjueomm7eqnu44
by | Aug 2, 2022 | IT & Telecomms, jobadder
STATUS: This Position Is No Longer Available
IT & Telecomms / Sales Exec / Account Manager
Permanent / Full Time
Position : Account Executive 300K OTE
Location : ACT
The Company
Gateway Synergy is looking for a Account Executive on behalf of our client. Our client is a rapidly growing company in the Defence industry, with an urgent need for exceptional professionals.
They are located all over the East Coast and are interested in offering flexible work arrangements for highly qualified individuals interested in growing with them.
The Role & Requirements
In this position you will play an integral role in helping shape sales strategy, team culture and predominant voice of the highest profile market disruptor. The role will help drive the growth and shape the future of the business with direct impact on strategy, product development and corporate value. Your initial objectives will be to drive revenue, uptake and market penetration of State Government and Critical National Infrastructure in VIC, Australia. You will have a track record of securing new business for a disruptive technology-based service within a conservative compliance-driven marketplace.
- Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory
- Negotiate, shape, administer, sell and close “deals” that meet customer expectations
- Create and execute effective territory plans to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique service capabilities, and value proposition
- ‘Know your number’ – provide regular and accurate reporting of pipeline and forecast through the CRM system
- Manage and track customer and transactional information in a CRM system
- Prepare and give business reviews to the leadership team regarding progress and roadblocks to grow the business
- Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, compiling and analyzing data to find trends and products
- Deliver proactive customer engagement – mutually agreed business plans, ensuring relevant cross functional engagement and education of company services (hosting seminars, road map sessions), building proposals/innovative concepts and thought leadership
- Identify, nurture and expand new partnerships which will meet company’s growth expectations
- Champion company brand, services and capabilities; keeping abreast of Government (Federal and State) Policies & Strategies, Regulatory Requirements and competitive environment in which this operates
- Lead/leverage a matrix account team of Senior personnel, Marketing, Customer Success and Technical Professionals to develop and manage sales pipeline and enhance customer relationships and value
- Resolve customer challenges by investigating problems, developing solutions, and making recommendations to management
- Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Handle a high volume of work and harness the fast pace of the ever-changing cloud computing market to achieve great personal success
- Travel to customer locations in support of sales efforts
The candidate requirements
- At least 8 years’ experience in software, services or cloud solution sales
- Proven ability in solution selling and to close off new business
- Strong track record in achieving and/or exceeding targets set
- Extensive experience in working with State Government departments and/or the Critical National Infrastructure community
- Bachelor’s degree in business, marketing or a related field.
- Excellent presentation, negotiation & interpersonal skills; must have ability to work effectively across internal and external stakeholders
- Excellent communication and writing skills; ability to craft complex, innovative solutions and compelling propositions to deliver customer outcomes
- Positive sales professional with high energy “hunter” sales approach
- Self-motivated with a great sense of urgency, drive and follow through
- Well-connected with strong relationships with industry decision makers
- Maintain and advocate company Values, Accountability, Transparency, Continuous Improvement, Respect, Integrity and Respect at all times
What the company offers:
- Competitive salary and additional benefits
- Employee development support available
Security
This is a security assessed position. The successful candidate must have the ability to obtain and maintain a Negative Vetting Level 1 clearance or higher.
Other
The role may require national travel, overnight stays and liaison with partners and suppliers.
“OPENING THE GATEWAY BETWEEN TALENT & OPPORUNITY”
Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission for any enquiries. If you would like to look at our other unlisted roles, you can find them at:
https://gatewaysynergy.com.au/careers/
How to Apply
Send us an email Email Us
[email protected]
Apply online : Click here to apply
https://apply.jobadder.com/au3/1909/520015/7w54obduknyehjueomm7eqnu44
by | Aug 1, 2022 | Accounting, jobadder
STATUS: This Position Is No Longer Available
Accounting / Accounts Payable
Permanent / Full Time
Position : Finance Officer ( Accounts Payable Accounts Receivable or AP/AR)
Location : Sydney
The Company
Come work with a large healthcare company which provides real impact in the lives of Australians, Apply Now…
My client is looking for an experienced Account Payable and Accounts Receivable (AP/AR) Officer for their Sydney location.
The Role
- Processing payments that require a high degree of accuracy exposure
- Responsible for queries
- Meeting weekly, fortnightly, and monthly reporting deadlines is critical
- Responsible for Accounts Payable, Expense Claims and Reconciliation
- Account receivable – issue monthly statements and follow up payment
- Assist with administrative tasks as required
The candidate
- Proficiency in Excel, including creating pivot tables and charts, is essential
- Experience in finance, mainly in AP/AR is essential
- 1-2 years of Accounting experience is desirable
- Experience with Microsoft Office is highly regarded
- Strong written and verbal communication skills
- Exceptional attention to detail
- High level of analytical skills with proven ability to model, analyze and summarize data
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission. If you would like to look at our other unlisted roles, you can find them at:
https://gatewaysynergy.com.au/careers/
How to Apply
Send us an email Email Us
[email protected]
Apply online : Click here to apply
https://apply.jobadder.com/au3/1909/519280/7w54obduknyehjueomm7eqnu44
by | Jul 29, 2022 | jobadder, Transport / Logistics / Drivers
STATUS: This Position Is No Longer Available
Transport / Logistics / Drivers / Warehouse & Distribution
Permanent / Full Time
Position : Medical Installer/Delivery
Location : Brisbane
The Company
Would you like to work with a healthcare company who provides real impact in the lives of Australians?
My client is looking for an experienced Medical Installer for their Brisbane location. This role will be responsible for ensuring products are serviced and installed properly to meet customer expectations. The position requires someone experienced with trade/installer positions, preferably someone with some experience in the medical/sports equipment field.
Requirements
The Role
- Servicing & repair of medical equipments.
- Prepare and follow up quotes for repairs
- Prioritise and complete work so that our client meets its contractual agreements and delivers customer service excellence
- Propose solutions to improve the customer experience
- Delivering, installing, and collecting our medical products within assigned timeframes
The candidate requirements
- Ability to problem solve, work autonomously & as part of a team.
- Demonstrated ability to build & maintain rapport with clients.
- Good interpersonal communication & presentation skills.
- Consult with & use relevant technical resources when required.
- Logging appropriate notes & information within internal IT system.
- Set up equipment, as requested by sales staff.
- Basic warehouse/workshop management.
- QLD Driver’s license needed
- Spare parts inventory management.
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission. If you would like to look at our other unlisted roles, you can find them at:
https://gatewaysynergy.com.au/careers/
How to Apply
Send us an email Email Us
[email protected]
Apply online : Click here to apply
https://apply.jobadder.com/au3/1909/532927/7w54obduknyehjueomm7eqnu44
by Josh Seaman | Jul 29, 2022 | Employment Agencies, Healthcare & Medicine, Medical, Recruitment Agencies
People with disabilities, chronic sickness, ageing, and other long-term problems rely on occupational therapists to assist them in their daily lives. Helping folks overcome numerous obstacles so that they may live as independently as feasible is what you’ll be doing in this position. In some instances, you may be teaching someone a new method to work, or making modifications to their current setting, so that their daily routines become more manageable.
In your job as an occupational therapist, you’ll have the opportunity to work with people from all walks of life. You’d be supporting patients recuperating from major surgery or a severe injury, persons with mental disorders, people with special education needs, and those who are elderly.
When dealing with any of the following, you may need to change their work or home environment to make it more accommodating. You might, for example, arrange for stairlifts or level access showers for an older person who desires to remain independent.
Working with patients and their families to improve their quality of life is one of the most fulfilling aspects of becoming an occupational therapist. Supporting an individual’s ability to live on their own might help alleviate the stress on their loved ones. Clients and their support networks aren’t the only ones you’d be working with; you’d also be working in different groups or as part of a multidisciplinary team. Hospitals, clinics, charities, jails, and social services departments are examples of these situations.
Duties and Responsibilities
Occupational therapists assess patients on more than just their ability to move freely. To help individuals have whole and meaningful lives, they provide practical answers. Occupation therapists have a wide range of responsibilities based on the industry they operate in and the people they help. However, most of their work occurs in healthcare facilities or the community.
An occupational therapist’s duties often include the following:
- The physical, verbal, interpersonal, and cognitive abilities of a patient are evaluated.
- Developing and implementing a treatment plan and activities that are suitable
- Recommending and organizing assistance for loved ones, caregivers, or clients
- Routine clerical duties, such as preparing reports, making phone calls, and maintaining files and case notes
- Keeping other medical professionals, such as physicians, family members, and caregivers, updated on the patient’s condition and treatment plan.
- Participating in multi-professional case meetings to evaluate treatment outcomes
- advising others on the best ways to accomplish their daily duties
- It’s all about making the environment more accessible for persons with disabilities – whether it’s at home or work.
Skills
Like any other career, becoming an occupational therapist requires numerous personal qualities. This is a public-facing job; therefore, you will meet new individuals every day. So your interpersonal skills must be superb. An occupational therapist must immediately establish relationships with a variety of clients.
You must be patient, sympathetic, and eager. You can make the difference between someone walking after a significant operation and being in the hospital. Positive thinking helps someone to release and recuperate.
Occupational therapists must be quick on their feet. If a patient’s therapy isn’t working, the capacity to immediately shift course is required. It would help if you also work effectively in a team since you will be interacting with other healthcare professionals.
Occupational therapists must be adaptable while dealing with patients’ highs and lows. Flexibility is vital while working with patients since their needs may alter at any time.
Occupational therapists must be effective communicators. This involves clear written and vocal communication to correctly identify patient requirements and explain treatment procedures. They must also collaborate with other healthcare experts and record treatment plans and progress.
If you want to work in occupational therapy, you need to know how to get there. Like many other healthcare professions, occupational therapy requires substantial study and training to get certified. Most occupational therapists have a master’s degree, but others opt to obtain a doctorate to succeed in their industry.
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