The position reports to the Assistant Director, Server Team. In this role you will be working within the infrastructure team, to deliver positive outcomes for the day-to-day matters relating to the support of the department’s systems. This is an exciting opportunity to make a significant contribution to the delivery of the department’s events and day to day operations through an improved maturity of the systems.

The role will be responsible for, but not limited to:

• Work effectively across teams to provide systems expertise to enhance and improve existing solutions, including designing, developing, implementing, and testing solutions, in line with business requirements and software development standards.
• Support and maintain the department’s Standard Operating Environments and end user device management.
• Ensure deadlines are consistently met and that a high standard of technical and design documentation is provided.
• Work collaboratively with other teams to investigate and resolve complex issues with the operation of infrastructure and infrastructure as code.
• Contributing to the documentation of the department’s systems.
• Contribute to providing On-call support for the department’s infrastructure and systems.
• Perform additional duties or assume responsibility of functions as directed from time to time or during an event.

The candidate requirements
Essential criteria:

• Demonstrated knowledge and experience in implementing enterprise IT solutions based on-premises and utilising cloud services.
• Demonstrated knowledge and experience in deploying, testing, and maintaining an enterprise sized ICT environment.
• Demonstrated knowledge of risk management principles and processes in context of Infrastructure management.
• Demonstrated experience with managing and migrating solution infrastructure to the Azure platform.
• Demonstrated ability to build and maintain effective working relationships across all levels and influence key stakeholders.
• Ability to communicate with influence and manage stakeholder relationships.
• Demonstrated personal drive and integrity whilst achieving results within legislative and budget parameters.

Desirable criteria:

• Relevant qualifications in IT, including cloud certification
• Demonstrated knowledge of Australian IT Cyber security frameworks
• Demonstrated knowledge of IT frameworks, such as ITIL and TOGAF
• Demonstrated knowledge of the Commonwealth frameworks, including ICT frameworks

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

• Develop and maintain of SIEM alerts and dashboards to aid with threat detection.
• Work with Security Analysts to understand, develop and maintain automatic detection and response capabilities using available SOAR capabilities.
• Utilise available threat intelligence to enrich alerts.
• Develop and maintain team SOPs and playbooks for SIEM management and configuration, including, alert exclusions and alert tuning.
• Assist with the upkeep of the SecOps environment where needed.

The candidate requirements
Essential criteria:

• Demonstrated experience managing/maintaining logging and SIEM technologies
• Demonstrated knowledge of cyber security principles and processes in a defensive context
• Demonstrated ability to develop alerting rules and dashboards to assist with threat detection and incident response.
• Ability to learn and understand how the operating environment functions normally and effectively identify anomalies when they occur
• Demonstrated experience with development practices and DevOps pipelines.

Desirable criteria:

• Experience with Azure Sentinel, Kusto Query Language (KQL) and Azure logging mechanisms
• Experience with Microsoft’s suite of security tools, including Azure Security Centre, Microsoft 365, and Microsoft ‘Defender for’ tools (Endpoint, Identity, etc.)
• Experience managing a Windows environment, including patching, Active Directory and Group Policy management.
• Experience utilising threat intelligence services and tools such as MISP to enrich data and alerts that originate from SIEM and logging tools such as Syslog-ng.

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

Working within the Data Platforms and Education Systems branch, the Solution Architects will work within the digital solutions teams and liaise with the Architecture, Design and Development branch. Helping to design and build solutions to support multiple, multi-year projects that cut across different program areas, including the department’s Skills and Training programs and the Department of Education’s Schools, Higher Education, Research and International programs.

We are looking for solution architects with experience and expertise delivering modern, cloud based solutions across a range of technologies, including Azure services, Power Platform, D365, Power BI and .NET frameworks

The Architect will be required to:

• Engage with stakeholders through service experience research and requirement gathering
• Interpret functional and non-functional requirements to guide and inform solution design and development.
• Develop and maintain architectural diagrams, blueprints, and technical documentation that clearly articulate the solution design.
• Work closely with technology and development teams within the branch and wider ICT cohort to ensure proposed solutions are fit for purpose and meet security requirements.
• Work with enterprise architects and other solution architects across projects to identify common patterns and opportunities for re-use
• Identify potential risks and develop mitigation plans to ensure project success.
• Work closely with development teams and across ICT to ensure that the software and infrastructure meet the requirements, design specifications and departmental patterns.
• Oversee the implementation of designs by delivery teams, by providing ongoing review, advice and improvements.
• Build trust and integrity and strong working relationships between stakeholders and other ICT teams, through working closely with stakeholders and business areas to create and deliver digital solutions.

The candidate requirements
Essential criteria:

• Extensive experience in delivering cloud based solution designing medium to large organisations, with demonstrated coverage of architecture deliverables across business, information, applications and infrastructure
• Excellent understanding and demonstrated application of current architectural design patterns, standards, technologies and techniques including Architectural frameworks such as ToGAF or similar models.
• Demonstrated experience in delivering capability using the Systems Engineering lifecycle
• Demonstrated capability and capacity to perform the indicative duties as set out in the description
• Excellent communication and interpersonal skills, including the ability to work across a wide range of stakeholders and communicate with technical and non technical audiences, including executive and business teams

Desirable criteria:

• Certifications in relevant Architectural fields

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The ideal candidate will have a sound understanding of cloud architecture and services and are responsible for providing expert advice with regards to Azure implementations. This role is a technical, services-orientated role that collaborates closely with architects, developers, and on-premises operations staff. This role is responsible for automating and supporting Azure testing, development, administration, and maintenance.

Automation and Integration Engineers are responsible for scripting/automating tasks wherever possible, continuous delivery, configuration management, and the deployment of modules, upgrades and hot fixes within production environments.

Routine maintenance is an ongoing task, therefore, engineers of this discipline are often the same technicians performing second or third level support on systems and applications. Their primary functions cross and merge the barriers that exist between traditional software development, testing and operations teams and keep existing networks in mind as they design, plan and test. This role has experience with Azure DevOps and GitHub.

Responsibilities:

• Identify and automate manual processes for new systems and products.
• Maintain existing integration and delivery pipelines, ensuring processes are standardised and reused.
• Provide Infrastructure as Code (IaC) support to all development and production environments.
• Maintain, configure and develop dynamic containerised environments in support of development and production. This ranges from greenfield serverless environments to full stack brownfield environments.
• Reduce the time it takes to build, deploy, and configure software to all environments.
• Joint owner of all development and release tooling, processes and architecture.
• Assists in developing application monitoring solutions across cloud and on-prem solutions.
• Work with development and operations teams to offer automation as a service across domains, products and services.
• Document processes and work on handover materials for other IT staff.

The candidate requirements
1. Technical Skills (Experience and/or clear understanding)
Application architecture, application lifecycle management (ALM), Azure cloud services (IaaS, PaaS, SaaS, and FaaS), cloud disaster recovery, cloud storage, cloud systems management and operations, cloud migration, compliance (GDPR, Privacy Act, PSPF, ISM, etc.), data migration (cross platform / upgrade), containerisation, container orchestration, resiliency (clustering, etc.), scalability (up and out, high performance), database and server virtualization, DevOps, diagnostics and monitoring, modern application architecture, package management (npm, NuGet, OneGet, etc.), performance tuning, reporting services, desired state configuration, RESTful services, security architecture, security compliance, source code repository (git, TFS, svn, etc.), technology architecture, testing (TDD), unstructured data formats (e.g. JSON, YAML).

2. Technologies

• Required: Azure DevOps, Docker, GitHub, Virtualisation, Web services, REST, Gateways and Proxies, API Gateways, DNS, CloudFlare, Azure Resource Manager, Application Insights.
• Highly Desirable: Splunk, Kubernetes, Terraform, Docker Compose

3. Programming/Scripting languages
PowerShell, familiarity with .Net (C#, VB.Net), ARM templates, YAML pipelines.

4. Platforms
Linux (Red Hat, Ubuntu, Debian), Windows
  
5. Non-Technical Skills
Collaboration, problem solving, conceptual thinking, architecture design, good communication skills.
  
6. Non-Specific Technical Experience

• Experience coordinating and executing prototypes or proof of concepts.
• Experience documenting and discussing technical best practices both conceptually and prescriptively.
• Experience building and maintaining CI/CD pipelines for large projects relative to size of the organisation.
• Experience managing configuration and state using DevOps tooling and scripting languages
• Experience coordinating lift and shift (on-premises to cloud) operations either as part of a pipeline, migration or upgrade.
• Experience triaging technical issues and responding to ICT incidents/outages.
• Experience managing source code repositories.

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The role is responsible for undertaking work that is moderately complex to complex and/or sensitive in nature, under limited direction, utilising expertise and knowledge in designing software applications to meet the department’s needs.

The role will be responsible for, but not limited to:

• Apply expertise to enhance and improve existing software, including designing, developing, implementing and testing software systems, in line with business requirements and software development standards.
• In collaboration with other teams, investigate and resolve issues with the operation of an application.
• Address errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
• Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Provide a high standard of technical and design documentation.
• Assist in the development of specialist and/or technical expertise to less experienced and more junior developers.
• Contribute to project progress reporting and comply with governance processes.
• Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals.
• Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
• Contribute to doctrine, election preparation and delivery activities in accordance with the election readiness framework, according to individual accountabilities and responsibilities.
• Perform additional duties or assume responsibility of functions as directed from time to time.

The candidate requirements
Mandatory requirements:

• Detailed knowledge of and experience in the design and development software solutions.
• Knowledge and experience in successfully setting priorities and delivering quality results on time and on budget.
• Proven ability to communicate effectively whilst anticipating stakeholder needs and expectations across a geographically dispersed network.
• Proven analytical abilities with the ability to propose and facilitate change and contribute to business improvement strategies.
• Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Desirable:

• Relevant qualifications in information technology.
• Develops and maintains high quality, robust and scalable enterprise level software solutions using ADABAS Natural.
• Knowledge of, or ability to, quickly gain knowledge of Australian electoral law and practice.
• Knowledge of, or ability to, quickly gain knowledge of the Commonwealth frameworks, including ICT frameworks.

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

The successful applicant will work as part of a team comprising APS and other contract staff. SharePoint Online development work outside the scope of the project should also be expected as directed.

The candidate requirements
Skills should include:

• Extensive experience developing on the SharePoint platform, including the SPFx framework and power automate workflows
• PowerShell scripting
• Data migration, including the use of ShareGate and experience with the migration of libraries and other SharePoint 2013 artefacts from SharePoint 2013 to SharePoint Online
• Experience enhancing search functionality in SharePoint Online
• Knowledge of Commonwealth record keeping requirements would be an advantage

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845