STATUS: This Position Is No Longer Available

Sales & Account Management / Area / Territory Manager

Permanent / Full Time

Position : Territory Manager

Location : Sydney

Our client, a highly established industry leader in the Food and Beverage industry, is currently seeking highly experienced and qualified individuals as their new Territory Manager to be based in Sydney. 

Position Purpose: 
To assist in the strategic goal of generating revenue through effective growth and management of the customer base.
To be achieved through proactively seeking and securing new business development opportunities within the specified territory whilst managing all existing customers by working closely with relevant stakeholders to understand issues, deliver solutions, provide excellence in customer service and ensure account terms are maintained.

Key Accountabilities
1. Business Development

• Develop and implement territory plans for new customer acquisition
• Attend networking, industry events and tradeshows as required
• Target customer engagement aligned to the established customer segmentation plan
• Follow commercial procedures to ensure all new accounts meet cost of acquisition metrics
• Assist in new customer set ups ensuring effective collaboration with all appropriate operations departments
• Assist in store launches specifically relating to building the knowledge and skills of the customer resulting in high coffee quality and excellence
• Co-ordinate uninstalls for exiting customers in line with operational policy

2. Account Management

• Proactively maintain communication levels at all times to ensure all stakeholders are aware of any issues within your defined territory
• Provide professional and responsive customer relations for both current and potential customers.
• Work closely with Accounts Receivable where necessary to ensure customers remain within account credit terms
• Provide business advice and direction to Accounts to improve management practices, profits and achieve budgeted sales growth in coffee volume and ancillary products
• Provide an interface between your Accounts and Coffee Operations to develop and foster an effective relationship between the two parties
• Ensure that all store visits and communication have a definable benefit to the Account and is documented appropriately
• Constantly review the performance of stores within your territory, on an operational and budget level
• Execute promotional and trade marketing initiatives to deliver growth within your territory
• Conduct regular and customised training programs for all Customers to provide educational assistance on coffee blends and the technical and operational aspects of coffee machines and grinders
• Provide timely troubleshooting advice face to face or over the phone
• Coordinate breakdowns or relevant planned maintenance with technical partners

3. Administration and Reporting

• Monitor growth in defined territory
• Complete weekly sales reports as required by management team
• Adhere to and ensure all aspects of customer agreements are carried out professionally
• Record all customer visits and activity in the CRM system
• Ensure contact and account information is accurate and complete in the CRM at all times

4. Financial

• Achieve budgeted territory sales and revenue

5. General

• Complete any reasonable tasks as requested by your line manager or member of the Executive Team
• Adherence to and enforcement of all Company policies and procedures including health and safety

Competencies and Experience
Qualifications
• Preferred – Appropriate tertiary qualifications in sales, marketing or related
• Preferred – Barista Qualification or Training
• Full manual driver’s license

Experience &Competencies

• Demonstrated experience in sales and account management
• A passion for coffee and coffee excellence
• Strong ability to cultivate and maintain relationships
• Excellent time management and prioritisation skills
• Exceptional communication skills (both verbal and written)
• High level attention to detail
• Solid computer literacy
• Ability to work autonomously and collaboratively in a team environment
• Strong planning, organisation and problem-solving skills
• Strong influencing and negotiation skills
• Demonstrated ability to handle multiple tasks simultaneously
• Demonstrated experience in B2B lead generation and new account acquisition
• Experience in developing and implementing territory sales plans
• Proven track record of exceeding sales targets

They are offering:

• Attractive and competitive base salary package
• Car allowance and company phone

For a confidential conversation please call Josh on 0427 870 585 only after applying online.
Feel free to call regarding any other opportunity you may feel suited towards. Please visit www.gatewaysynergy.com.au and visit the careers page for live job postings.

“GSR, OPENING THE GAP BETWEEN TALENT AND OPPORTUNITY”

How to Apply

Send us an email Email Us
[email protected]

Apply online : Click here to apply

https://apply.jobadder.com/au3/1909/442368/7w54obduknyehjueomm7eqnu44