STATUS: This Position Is No Longer Available

IT & Telecomms / Web / Multimedia Designer

Contract or Temp

Position : Service Designer

Location : Sydney

The Role
Outstanding opportunity for a driven professional to join a government department in an IT capacity. A passionate, driven professional with a positive attitude and a strong desire to succeed. The department is seeking an experienced Service Designer to develop solutions in upcoming projects.

The candidate requirements
Skills should include:

  • Demonstrated experience in leading stakeholders and project teams to generate journey maps, service blueprints, service models, and clearly articulate actionable insights and opportunities for service and experience improvement
  • Demonstrated ability overseeing and participating in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements
  • Demonstrated experience working in an Agile team, including the ability to scope and break down work into design deliverables, and tailor methods and processes to set timeboxes
  • Demonstrated experience using Miro, Figma, Microsoft PowerPoint and other design software to communicate designs for executive and delivery teams
  • Preferably, the candidate has some understanding of the Australian Government’s Digital Service Standard and/or the UK Design Council’s Double Diamond Model
  • Experience working for a federal government agency in a design capacity preferred
  • Preferably, the candidate has versatility across a wide range of user experience practices, including user research, stakeholder engagement, information architecture, interaction design, UI/visual design, prototyping and testing.


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You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0482 074 845

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