by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 16, 2025
Gateway Synergy is looking for a highly experienced Senior Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We require multiple EL1 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst is accountable under broad direction to perform and achieve very complex ICT business analysis work within an integrated workforce. They will exercise a considerable degree of independence and perform a subject matter expert role. They will exercise sound decision making and judgement to provide expert policy advice. They will have in-depth knowledge of the ICT business change function and are responsible for the development, implementation, compliance and review of policies and procedures relevant to their work within that function. They will be responsible for actively managing key stakeholder relationships and will be required to identify relevant stakeholders’ expectations and concerns to develop and communicate methodologies and practices to achieve outcomes. They will be accountable to contribute towards ongoing self-improvement and professional development of their work area.
Key Responsibilities
- Accountable for investigating business needs, problems and opportunities and recommend effective business processes.
- Prepare or contribute to business cases which define potential benefits and options for achieving these benefits through development of new or changed processes.
- Advise stakeholders and colleagues on the choice of techniques, tools and processes required for modelling and analysis activities and tasks.
- Apply knowledge of business analysis methods and techniques, modelling and quality assurance techniques to understand and articulate business processes and contribute to business outcomes.
- Build and sustain relationships with a range of stakeholders.
- Work collaboratively with stakeholders to identify their needs, reach agreement on the business objectives and gain commitment to achieving results.
- Assess and evaluate a range of artefact such as business requirements, specifications and feasibility studies.
- Analyse very complex ICT business problems and apply expertise to identify and recommend courses of action.
- Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
- Identify potential business benefits and options to realise business improvements.
- Contribute to improvements in information systems and information management practices and procedures.
The Candidate
Essential Criteria:
- Business modelling: Level 4 (SFIA) Conducts advanced modelling activities for significant change programmes and across multiple business functions. Has in-depth knowledge of organisation-specific techniques. Plans own modelling activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. May contribute to discussions about the choice of modelling approach. Obtains input from and communicates modelling results to senior managers for agreement.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making.
Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 5 (SFIA) Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis.
- Requirements definition and management: Level 5 (SFIA) Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.
Technical skills
- Holds a Bachelor degree in business, business analytics, information technology or related field.
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- Stakeholder relationship management: Level 5 (SFIA) Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.
- User experience analysis: Level 4 (SFIA) Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations. Identifies and describes the design goals for systems, products, services and devices. Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements. Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
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