STATUS: This Position Is No Longer Available

Admin / Secretarial / Office Support / Office Junior / Assistant

Permanent / Full Time

Position : Customer and Office Support Officer

Location : Sydney

The Company  
A National SME medical company with head offices in Sydney selling medical equipment into a variety of platforms and channels both privately and publicly.

The Role
The key focus areas of the role include:

• Provide assistance to Sales and Operations team
• Entering and following up quotations
• Processing daily sales orders
• Preparing dispatch paperwork for Sales Sample Orders
• Processing internal and external sample requests
• Inbound telephone enquiries to support Sales team
• Day to day admin duties. (data entry, word processing, filing etc)
• Handling all aspects of a customer’s interaction including sales, warranties and return goods
• Provide high level administrative support and customer service both internally and externally
• Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority
• Acknowledge, resolve and record customer complaints and escalate any unresolved issues
• Undertake routine system searches, input and extract data using available computer systems

The Candidate 
The successful candidate will possess the following skills and experience:

• Must be proficient with verbal and written communication and have a can do attitude
• Be proficient Window Office – Word & Excel
• Have professional and friendly telephone manner
• Have high attention to detail
• Be extremely well organised
• Have the ability to work independently and as part of a team
• Be someone who wants a stable career path
• Will be an advantage if the candidate has experience with the software EXO and experience in customer service

        “OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/

You must submit a CV on application prior to a phone call and be prepared to sign a nondisclosure. Feel free to call thereafter on the following 0485 835 307

How to Apply

Send us an email Email Us
[email protected]

Apply online : Click here to apply

https://apply.jobadder.com/au3/1909/756749/7w54obduknyehjueomm7eqnu44