Multiple Senior Network Administrator

by | Feb 20, 2025

Gateway Synergy is looking for a highly experienced Senior Network Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives. 

The Role
Network Administrators implement, manage, monitor, troubleshoot and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.

The agency requires multiple EL1 equivalent Network Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise.

Key Responsibilities

• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installation or integration tasks.
• Build and sustain relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisations.
• Monitor systems and infrastructure and address sustainment support requests, fix and troubleshoot issues.
• Monitor and action security alerts and incidents using Splunk. Ability to develop & maintain dashboards using Prometheus, Grafana or Nagios.
• Maintain and upgrade device software and firmware versions and create, implement, and provide feedback to inform system improvements for current & future design decisions.
• Build functional, testable and scalable systems based on Detailed Design guidelines. Integrate COTS network hardware & software to optimise its performance and functional intend. Manage the full lifecycle of a system including, build, configure, administration & maintenance, security, racking & stacking, cabling & labelling, decommissioning in accordance with industry best practice.

The Candidate
Essential Criteria:

• NTAS 4 – Network support: Level 4 (SFIA) Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures. Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate
• ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work, including building and management of systems and components in virtualised computing environments. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement, to specialists, users and managers.
• HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service
• HWDE 4 – Hardware design: Level 4 (SFIA) Designs computing and communications equipment, taking account of target environment, performance, security and sustainability requirements. Translates logical designs into physical designs, and delivers technical prototypes of proposed components for approval by customer and execution by technicians. Designs tests to measure performance of prototypes and production output against specification and inform iterative development.

Technical skills

• Cisco qualifications are advantageous, including experience with routing technologies (OSPF, ISIS, BGP, etc.), switching technologies (STP, VLAN, NTP, FabricPath, etc.), carrier technologies (VPLS, MPLS etc.), security technologies (IPsec, firewall etc.) and virtual routing technologies (VyOS, Cisco CSR, etc).
• Experience with network security including enterprise proxy and load balancing systems and experience with different systems and architecture.
• An understanding of Linux based systems and how to integrate them within the network environment.
• Experience with major cloud providers for example AWS, Google Cloud, etc. Experience with 1G/10G networking. Detailed experience in CI/CD, Jenkins, Git, Ansible, Puppet or Chef.

Desirable Criteria:
Our ideal candidates will bring the following attributes:

• Strong written and verbal communication skills
• Desire to be accountable for their actions
• Strong stakeholder management skills
• Demonstrate leadership behaviours
• Willing to challenge the traditional ways of doing business
• Thrive in dynamic environments and comfortable with ambiguity
• Outcome-focused mindset
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)

Highly Desirable:

• Candidates must have a NV1, NV2 or TSPV security clearance.

Please provide a response to each criterion. Each response is limited to 3000 characters.

Closing date vacancy:
Sunday, 09 March 2025 • 11:59pm, Canberra time

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/ 
 
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845

#SCR-josh-seaman

Multiple Senior Network Administrator

by | Feb 20, 2025

Gateway Synergy is looking for a highly experienced Senior Network Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives. 

The Role
Network Administrators implement, manage, monitor, troubleshoot and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.

The agency requires multiple EL1 equivalent Network Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise.

Key Responsibilities

• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installation or integration tasks.
• Build and sustain relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisations.
• Monitor systems and infrastructure and address sustainment support requests, fix and troubleshoot issues.
• Monitor and action security alerts and incidents using Splunk. Ability to develop & maintain dashboards using Prometheus, Grafana or Nagios.
• Maintain and upgrade device software and firmware versions and create, implement, and provide feedback to inform system improvements for current & future design decisions.
• Build functional, testable and scalable systems based on Detailed Design guidelines. Integrate COTS network hardware & software to optimise its performance and functional intend. Manage the full lifecycle of a system including, build, configure, administration & maintenance, security, racking & stacking, cabling & labelling, decommissioning in accordance with industry best practice.

The Candidate
Essential Criteria:

• NTAS 4 – Network support: Level 4 (SFIA) Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures. Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate
• ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work, including building and management of systems and components in virtualised computing environments. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement, to specialists, users and managers.
• HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service
• HWDE 4 – Hardware design: Level 4 (SFIA) Designs computing and communications equipment, taking account of target environment, performance, security and sustainability requirements. Translates logical designs into physical designs, and delivers technical prototypes of proposed components for approval by customer and execution by technicians. Designs tests to measure performance of prototypes and production output against specification and inform iterative development.

Technical skills

• Cisco qualifications are advantageous, including experience with routing technologies (OSPF, ISIS, BGP, etc.), switching technologies (STP, VLAN, NTP, FabricPath, etc.), carrier technologies (VPLS, MPLS etc.), security technologies (IPsec, firewall etc.) and virtual routing technologies (VyOS, Cisco CSR, etc).
• Experience with network security including enterprise proxy and load balancing systems and experience with different systems and architecture.
• An understanding of Linux based systems and how to integrate them within the network environment.
• Experience with major cloud providers for example AWS, Google Cloud, etc. Experience with 1G/10G networking. Detailed experience in CI/CD, Jenkins, Git, Ansible, Puppet or Chef.

Desirable Criteria:
Our ideal candidates will bring the following attributes:

• Strong written and verbal communication skills
• Desire to be accountable for their actions
• Strong stakeholder management skills
• Demonstrate leadership behaviours
• Willing to challenge the traditional ways of doing business
• Thrive in dynamic environments and comfortable with ambiguity
• Outcome-focused mindset
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)

Highly Desirable:

• Candidates must have a NV1, NV2 or TSPV security clearance.

Please provide a response to each criterion. Each response is limited to 3000 characters.

Closing date vacancy:
Sunday, 09 March 2025 • 11:59pm, Canberra time

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/ 
 
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845

#SCR-josh-seaman

Multiple Senior Network Administrator

by | Feb 20, 2025

Gateway Synergy is looking for a highly experienced Senior Network Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives. 

The Role
Network Administrators implement, manage, monitor, troubleshoot and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services.

The agency requires multiple EL1 equivalent Network Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise.

Key Responsibilities

• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installation or integration tasks.
• Build and sustain relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisations.
• Monitor systems and infrastructure and address sustainment support requests, fix and troubleshoot issues.
• Monitor and action security alerts and incidents using Splunk. Ability to develop & maintain dashboards using Prometheus, Grafana or Nagios.
• Maintain and upgrade device software and firmware versions and create, implement, and provide feedback to inform system improvements for current & future design decisions.
• Build functional, testable and scalable systems based on Detailed Design guidelines. Integrate COTS network hardware & software to optimise its performance and functional intend. Manage the full lifecycle of a system including, build, configure, administration & maintenance, security, racking & stacking, cabling & labelling, decommissioning in accordance with industry best practice.

The Candidate
Essential Criteria:

• NTAS 4 – Network support: Level 4 (SFIA) Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures. Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate
• ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work, including building and management of systems and components in virtualised computing environments. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement, to specialists, users and managers.
• HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service
• HWDE 4 – Hardware design: Level 4 (SFIA) Designs computing and communications equipment, taking account of target environment, performance, security and sustainability requirements. Translates logical designs into physical designs, and delivers technical prototypes of proposed components for approval by customer and execution by technicians. Designs tests to measure performance of prototypes and production output against specification and inform iterative development.

Technical skills

• Cisco qualifications are advantageous, including experience with routing technologies (OSPF, ISIS, BGP, etc.), switching technologies (STP, VLAN, NTP, FabricPath, etc.), carrier technologies (VPLS, MPLS etc.), security technologies (IPsec, firewall etc.) and virtual routing technologies (VyOS, Cisco CSR, etc).
• Experience with network security including enterprise proxy and load balancing systems and experience with different systems and architecture.
• An understanding of Linux based systems and how to integrate them within the network environment.
• Experience with major cloud providers for example AWS, Google Cloud, etc. Experience with 1G/10G networking. Detailed experience in CI/CD, Jenkins, Git, Ansible, Puppet or Chef.

Desirable Criteria:
Our ideal candidates will bring the following attributes:

• Strong written and verbal communication skills
• Desire to be accountable for their actions
• Strong stakeholder management skills
• Demonstrate leadership behaviours
• Willing to challenge the traditional ways of doing business
• Thrive in dynamic environments and comfortable with ambiguity
• Outcome-focused mindset
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)

Highly Desirable:

• Candidates must have a NV1, NV2 or TSPV security clearance.

Please provide a response to each criterion. Each response is limited to 3000 characters.

Closing date vacancy:
Sunday, 09 March 2025 • 11:59pm, Canberra time

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/ 
 
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845

#SCR-josh-seaman

Multiple Network Engineer

by | Feb 16, 2025

Gateway Synergy is looking for a highly experienced Network Engineer for a government agency who hold active TSPV security clearances. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives. 

The Role
The agency is seeking candidates who hold active TSPV security clearances. Network Engineers perform and achieve network design and network planning work.

They require multiple EL1 equivalent Network Engineers to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.

The Network Engineer will exercise a considerable degree of independence and perform subject matter expert role. They will exercise sound decision-making and judgement to provide expert policy advice. They will have in-depth knowledge of the service delivery function and are responsible for the development, implementation, compliance and review of policies and procedures relevant to their work within that function. They will engage in very complex problem solving and issues management and may coordinate and perform detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency. They will be responsible for actively managing key stakeholder relationships and will be required to identify relevant stakeholders’ expectations and concerns to develop and communicate methodologies and practices to achieve outcomes. They will be accountable to contribute towards ongoing self-improvement and professional development of their work area.

Key Responsibilities

• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Establish and lead network planning for own area of responsibility and designs the infrastructure necessary to provide the network services to meet service level agreements.
• Maintain and apply detailed knowledge and experience related to the current Defence and industry accepted network hardware and software products.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installation or integration tasks.
• Build and sustain relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisations.
• Motivate and mentor teams, aligning complementary skills and allocate resources in a manner that delivers results.
• Evaluate projects to understand critical factors for success and engage in activities to achieve continuous improvement.
• Analyse very complex network engineering issues, applying expertise to identify and recommend courses of action.
• Responsible for significant aspects of the installation, upgrade, operation, control and effective use of local and wide area networks for the communication of data, voice, audio, text or images.
• Undertake network installations in accordance with detailed design documentation and guidance.

The Candidate
Essential Criteria:

• AVMT 5: Provides advice and guidance on the planning, design and improvement of service and component availability. Investigates all breaches of availability targets and service non-availability and initiates remedial activities. Develops plans for
  disaster recovery together with supporting processes. Manages the testing of disaster recovery plans.
• CPMG 4: Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular resource or service. Contributes to capacity modelling and planning. Supports the design of service component capacity.
• ITOP 4: Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
• PBMG 4: Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies. Collaborates with others to implemented agreed remedies and preventative measures. Supports analysis of patterns and trends to improve problem management processes.
• HSIN 5: Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.

Technical skills

• Holds a Bachelor degree in Computer Science, Information Systems, Information Technology or related fields.
• Strong understanding of network fundamentals, such as protocols, architectures, devices, topologies and standards.
• Ability to design and implement network solutions that meet the business & technical requirements of the agency.
• Knowledge & experience of network security.
• Proficient in network automation.
• Proven experience in network systems configuration, testing & installations.

Desirable criteria
Our ideal candidates will bring the following attributes:

• Strong written and verbal communication skills
• Desire to be accountable for their actions
• Strong stakeholder management skills
• Demonstrate leadership behaviours
• Willing to challenge the traditional ways of doing business
• Thrive in dynamic environments and comfortable with ambiguity
• Outcome-focused mindset
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)

Highly Desirable:

• Candidates must have a TSPV security clearance.

Please provide a response to each criterion. Each response is limited to 3000 characters.

Closing date vacancy:
Wednesday, 05 March 2025 • 11:59pm, Canberra time

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/ 
 
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845

#SCR-josh-seaman

Multiple Network Engineer

by | Feb 16, 2025

Gateway Synergy is looking for a highly experienced Network Engineer for a government agency who hold active TSPV security clearances. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives. 

The Role
The agency is seeking candidates who hold active TSPV security clearances. Network Engineers perform and achieve network design and network planning work.

They require multiple EL1 equivalent Network Engineers to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.

The Network Engineer will exercise a considerable degree of independence and perform subject matter expert role. They will exercise sound decision-making and judgement to provide expert policy advice. They will have in-depth knowledge of the service delivery function and are responsible for the development, implementation, compliance and review of policies and procedures relevant to their work within that function. They will engage in very complex problem solving and issues management and may coordinate and perform detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency. They will be responsible for actively managing key stakeholder relationships and will be required to identify relevant stakeholders’ expectations and concerns to develop and communicate methodologies and practices to achieve outcomes. They will be accountable to contribute towards ongoing self-improvement and professional development of their work area.

Key Responsibilities

• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Establish and lead network planning for own area of responsibility and designs the infrastructure necessary to provide the network services to meet service level agreements.
• Maintain and apply detailed knowledge and experience related to the current Defence and industry accepted network hardware and software products.
• Has expertise in change management and applies this to ensure the continuity of network operations and business functions during network installation or integration tasks.
• Build and sustain relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisations.
• Motivate and mentor teams, aligning complementary skills and allocate resources in a manner that delivers results.
• Evaluate projects to understand critical factors for success and engage in activities to achieve continuous improvement.
• Analyse very complex network engineering issues, applying expertise to identify and recommend courses of action.
• Responsible for significant aspects of the installation, upgrade, operation, control and effective use of local and wide area networks for the communication of data, voice, audio, text or images.
• Undertake network installations in accordance with detailed design documentation and guidance.

The Candidate
Essential Criteria:

• AVMT 5: Provides advice and guidance on the planning, design and improvement of service and component availability. Investigates all breaches of availability targets and service non-availability and initiates remedial activities. Develops plans for
  disaster recovery together with supporting processes. Manages the testing of disaster recovery plans.
• CPMG 4: Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular resource or service. Contributes to capacity modelling and planning. Supports the design of service component capacity.
• ITOP 4: Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
• PBMG 4: Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies. Collaborates with others to implemented agreed remedies and preventative measures. Supports analysis of patterns and trends to improve problem management processes.
• HSIN 5: Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.

Technical skills

• Holds a Bachelor degree in Computer Science, Information Systems, Information Technology or related fields.
• Strong understanding of network fundamentals, such as protocols, architectures, devices, topologies and standards.
• Ability to design and implement network solutions that meet the business & technical requirements of the agency.
• Knowledge & experience of network security.
• Proficient in network automation.
• Proven experience in network systems configuration, testing & installations.

Desirable criteria
Our ideal candidates will bring the following attributes:

• Strong written and verbal communication skills
• Desire to be accountable for their actions
• Strong stakeholder management skills
• Demonstrate leadership behaviours
• Willing to challenge the traditional ways of doing business
• Thrive in dynamic environments and comfortable with ambiguity
• Outcome-focused mindset
• Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)

Highly Desirable:

• Candidates must have a TSPV security clearance.

Please provide a response to each criterion. Each response is limited to 3000 characters.

Closing date vacancy:
Wednesday, 05 March 2025 • 11:59pm, Canberra time

If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/ 
 
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845

#SCR-josh-seaman