by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Senior System Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
The agency is seeking candidates who hold active NV1, NV2 or TSPV security clearances. Please clearly indicate the level held within your responses. Systems Administrators perform and achieve system administration work within an integrated workforce.
We require multiple EL1 equivalent System Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The agency expects the candidates will be able to lead and manage system administrative support activities in a key capability domain, and be able to contribute in a complex business environment, which is in an emerging domain and operates at a rapid pace.
Key Responsibilities
- Lead and manage installation, configuration and maintenance of multiple systems.
- Use of automation tools for development of, and continuous configuration management of system builds.
- Manage and provide advice for ongoing hardware and operating system support.
- Provide guidance and uplift capability of other team members. Work as a member of an integrated team and effectively prioritise, allocate tasks, participate in and contribute to design reviews, stakeholder meetings and agile processes.
- Work with system administrators and software developers to continuously improve processes and procedures.
- Navigate a complex business environment with only limited direction and in doing so, be prepared to approach a wide variety of engaged stakeholders.
- Communicate with diverse stakeholder groups in technical and business process terms.
- Write documentation in accordance with the agency policies and procedures.
The Candidate
Essential Criteria:
- ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
- DESN 5 – Systems design: Level 5 (SFIA) Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.
- HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Develops procedures and standards for installation
and handover to maintain and improve the installation service. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.
- SYSP 5 – System software: Level 5 (SFIA) Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and well understood.
- SINT 4 – Systems integration and build: Level 4 (SFIA) Provides technical expertise to enable the configuration of system components and equipment for systems testing. Collaborates with technical teams to develop and agree system integration plans and report on progress. Defines complex/new integration builds. Ensures that integration test environments are correctly configured. Designs, performs and reports results of tests of the integration build. Identifies and documents system integration components for recording in the configuration management system. Recommends and implements improvements to processes and tools.
Technical skills
- Holds a Degree in Computer Science or related field.
- Proficient in operating systems, networking, database management, and security protocols.
- Proficient in installing, repairing, and maintaining network systems.
- Proficient in programming languages.
Desirable criteria
Our ideal candidates will bring the following attributes:
- Strong written and verbal communication skills
- Desire to be accountable for their actions
- Strong stakeholder management skills
- Demonstrate leadership behaviours
- Willing to challenge the traditional ways of doing business
- Thrive in dynamic environments and comfortable with ambiguity
- Outcome-focused mindset
- Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)
Highly Desirable:
- Candidates must have a NV1, NV2 or TSPV security clearance.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Wednesday, 05 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Senior System Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
The agency is seeking candidates who hold active NV1, NV2 or TSPV security clearances. Please clearly indicate the level held within your responses. Systems Administrators perform and achieve system administration work within an integrated workforce.
We require multiple EL1 equivalent System Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The agency expects the candidates will be able to lead and manage system administrative support activities in a key capability domain, and be able to contribute in a complex business environment, which is in an emerging domain and operates at a rapid pace.
Key Responsibilities
- Lead and manage installation, configuration and maintenance of multiple systems.
- Use of automation tools for development of, and continuous configuration management of system builds.
- Manage and provide advice for ongoing hardware and operating system support.
- Provide guidance and uplift capability of other team members. Work as a member of an integrated team and effectively prioritise, allocate tasks, participate in and contribute to design reviews, stakeholder meetings and agile processes.
- Work with system administrators and software developers to continuously improve processes and procedures.
- Navigate a complex business environment with only limited direction and in doing so, be prepared to approach a wide variety of engaged stakeholders.
- Communicate with diverse stakeholder groups in technical and business process terms.
- Write documentation in accordance with the agency policies and procedures.
The Candidate
Essential Criteria:
- ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
- DESN 5 – Systems design: Level 5 (SFIA) Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.
- HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Develops procedures and standards for installation
and handover to maintain and improve the installation service. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.
- SYSP 5 – System software: Level 5 (SFIA) Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and well understood.
- SINT 4 – Systems integration and build: Level 4 (SFIA) Provides technical expertise to enable the configuration of system components and equipment for systems testing. Collaborates with technical teams to develop and agree system integration plans and report on progress. Defines complex/new integration builds. Ensures that integration test environments are correctly configured. Designs, performs and reports results of tests of the integration build. Identifies and documents system integration components for recording in the configuration management system. Recommends and implements improvements to processes and tools.
Technical skills
- Holds a Degree in Computer Science or related field.
- Proficient in operating systems, networking, database management, and security protocols.
- Proficient in installing, repairing, and maintaining network systems.
- Proficient in programming languages.
Desirable criteria
Our ideal candidates will bring the following attributes:
- Strong written and verbal communication skills
- Desire to be accountable for their actions
- Strong stakeholder management skills
- Demonstrate leadership behaviours
- Willing to challenge the traditional ways of doing business
- Thrive in dynamic environments and comfortable with ambiguity
- Outcome-focused mindset
- Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)
Highly Desirable:
- Candidates must have a NV1, NV2 or TSPV security clearance.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Wednesday, 05 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Senior System Administrator for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
The agency is seeking candidates who hold active NV1, NV2 or TSPV security clearances. Please clearly indicate the level held within your responses. Systems Administrators perform and achieve system administration work within an integrated workforce.
We require multiple EL1 equivalent System Administrators to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The agency expects the candidates will be able to lead and manage system administrative support activities in a key capability domain, and be able to contribute in a complex business environment, which is in an emerging domain and operates at a rapid pace.
Key Responsibilities
- Lead and manage installation, configuration and maintenance of multiple systems.
- Use of automation tools for development of, and continuous configuration management of system builds.
- Manage and provide advice for ongoing hardware and operating system support.
- Provide guidance and uplift capability of other team members. Work as a member of an integrated team and effectively prioritise, allocate tasks, participate in and contribute to design reviews, stakeholder meetings and agile processes.
- Work with system administrators and software developers to continuously improve processes and procedures.
- Navigate a complex business environment with only limited direction and in doing so, be prepared to approach a wide variety of engaged stakeholders.
- Communicate with diverse stakeholder groups in technical and business process terms.
- Write documentation in accordance with the agency policies and procedures.
The Candidate
Essential Criteria:
- ITOP 4 – IT infrastructure: Level 4 (SFIA) Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
- DESN 5 – Systems design: Level 5 (SFIA) Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.
- HSIN 4 – Systems installation and removal: Level 4 (SFIA) Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Develops procedures and standards for installation
and handover to maintain and improve the installation service. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.
- SYSP 5 – System software: Level 5 (SFIA) Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and well understood.
- SINT 4 – Systems integration and build: Level 4 (SFIA) Provides technical expertise to enable the configuration of system components and equipment for systems testing. Collaborates with technical teams to develop and agree system integration plans and report on progress. Defines complex/new integration builds. Ensures that integration test environments are correctly configured. Designs, performs and reports results of tests of the integration build. Identifies and documents system integration components for recording in the configuration management system. Recommends and implements improvements to processes and tools.
Technical skills
- Holds a Degree in Computer Science or related field.
- Proficient in operating systems, networking, database management, and security protocols.
- Proficient in installing, repairing, and maintaining network systems.
- Proficient in programming languages.
Desirable criteria
Our ideal candidates will bring the following attributes:
- Strong written and verbal communication skills
- Desire to be accountable for their actions
- Strong stakeholder management skills
- Demonstrate leadership behaviours
- Willing to challenge the traditional ways of doing business
- Thrive in dynamic environments and comfortable with ambiguity
- Outcome-focused mindset
- Adaptability, resilience, flexibility and teamwork, including regionally dispersed teams, if applicable. Please provide a brief explanation of your experience covering these attributes. (Guide – 300 to 400 words.)
Highly Desirable:
- Candidates must have a NV1, NV2 or TSPV security clearance.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Wednesday, 05 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
by | Feb 17, 2025
Gateway Synergy is looking for a highly experienced Business Analyst for a government agency. An exciting opportunity is open for a rapidly growing project. Be part of a team that makes meaningful changes and improves Australian lives.
The Role
Business Analysts seek to understand business processes and determine business requirements for systems.
We requires multiple APS6 equivalent Business Analysts to fill positions across the organisation. A merit pool will be created for future positions that may arise. Suitable candidates will be required to complete agency’s Organisational Suitability Assessment (OSA). This will be required either prior to commencing or within 12 months of commencement, as required by the assigned work area. The agency will allocate successful candidates to work areas based on operational needs.
The Business Analyst will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. They will provide detailed ICT business analysis technical, professional and policy advice in relation to complex work and contribute to strategic planning, program and project management and policy development. They will have considerable level of stakeholder engagement and may/will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and agency outcomes.
Key Responsibilities
- Accountable for analysing stakeholder objectives and the underlying issues arising from investigations into business needs problems and opportunities.
- Develop plans and select appropriate techniques at the correct level of detail to meet assigned objectives.
- Provide advice and guidance to technical and non-technical stakeholders.
- Identify potential business benefits and options to realise business improvements.
- Build and sustain effective relationships with team members and actively participate in teamwork and group activities.
- Work collaboratively with stakeholders and subject matter experts to gain commitment to business objectives.
- Investigate business needs, problems and opportunities and contribute to business improvements.
- Resolve problems in collaboration with stakeholders taking the initiative to identify alternative courses of action.
- Accountable for accurate completion of work within timeframes, share own expertise with others and guide and mentor less experienced employees.
- Appraise and verify new and updated business outcomes to ensure it meets defence requirements.
The Candidate
Essential Criteria:
- Business modelling: Level 3 (SFIA) Conversant with techniques covering the full range of modelling situations. Models current and desired scenarios as directed. Selects appropriate modelling techniques for meeting assigned objectives. Gains agreement from subject matter experts on models produced. Reviews resulting models with stakeholders and resolves identified issues.
- Business process improvement: Level 5 (SFIA) Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
- Business situation analysis: Level 4 (SFIA) Investigates business situations where there is some complexity and ambiguity. Adopts holistic view to identify and analyse problems and opportunities. Contributes to the selection of the approach and techniques to be used for business situation analysis. Conducts root cause analysis and identifies recommendations for improvements. Engages and collaborates with operational stakeholders.
- Requirements definition and management: Level 4 (SFIA) Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity. Contributes to selecting the requirements approach. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
Technical skills
- Holds a Bachelor degree or Diploma in business, business analytics or information technology
- Proficient in business intelligence tools, e.g. Power BI and Tableau
Desirable criteria
- User experience analysis: Level 3 (SFIA) Applies standard techniques and tools for developing user stories and eliciting user experience requirements. Organises and structures user experience analysis. Works with stakeholders to prioritise requirements and resolve conflicts.
Please provide a response to each criterion. Each response is limited to 3000 characters.
Closing date vacancy:
Sunday, 02 March 2025 • 11:59pm, Canberra time
“OPENING THE GATEWAY BETWEEN TALENT & OPPORTUNITY”
If you would like to look at our other unlisted roles, you can find them at: https://gatewaysynergy.com.au/careers/
You must submit a CV on application prior to a phone call with Wiliana on 0482 074 845
#SCR-josh-seaman
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