STATUS: This Position Is No Longer Available

Call Centre & Customer Service / Customer Service

Permanent / Full Time

Position : Customer Service Officer

Location : Sydney

The Company

Would you like to work with a healthcare company which provides real impact in the lives of Australians?
My client is looking for a Customer Service Officer for their Sydney location. This role requires someone with extensive experience in Customer Service to deliver the best services to their clients.
The Role  

  • Customer support via phone and email
  • Daily/Weekly/Monthly KPI reporting
  • Manage service relationships
  • Ensuring quality & service standards are met
  • Problem solving and liaising with internal and external stakeholders to seek out beneficial solutions
  • Managing administrative functions such as processing applications and data entry

The candidate requirements 

  • Previous customer service experience (phone and email)
  • Strong customer service skills
  • Proven experience in providing solutions to escalations
  • Excellent knowledge of Microsoft Office applications
  • Demonstrated ability to multi task



Should you be interested please apply online. Please feel free to contact Josh on 0427 870 585 only after online submission. If you would like to look at our other unlisted roles, you can find them at:

How to Apply

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